**Sr Quality Supervisor**:
- Work mode: Onsite- Onsite Location(s): Heredia, CR**Additional Locations**: Costa Rica-Heredia
**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance**
At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer and has been recognized with the Catalyst Award in 2022, a prestigious recognition of diversity, equity and inclusion excellence. Also, we have a Gender Equality Policy to support our commitment.
Hybrid Roles:
Boston Scientific's hybrid workplace includes WFH and onsite. You will have the opportunity to discuss details in the interview.
**About the role**:
Develops and manages a high performance Quality Specialist team with focus on customer needs, compliance, and department high performance. This person will be viewed as a leader or expert in their area of discipline, constantly promoting awareness of best industry practices and making appropriate decisions on a daily basis. This person will take a leadership role in developing and implementing new techniques and initiatives to enhance the Quality management system on site and across the Corporation where possible. Depending on the area of responsibility, many of the following Key Responsibilities will apply.
**Your Responsibilities Include**:
- Demonstrate a primary commitment to patient safety and product quality.
- Ensures all direct reports are aware of their commitment to patient safety and product quality, are current with their training requirements and that they understand and comply with all other regulations governing their work.
- Understands, Maintains and implements quality engineering systems and practices to meet BSC, customer and regulatory requirements.
- Serves as a quality representative for the department in all internal / external Audits as functional expert.
- Develops, maintains, and communicates metrics to appropriate management to help drive continuous quality and efficiency through the department.
- Coordinate the work activities within the various work teams and ensuring that adequate resources are available to meet customer expectations.
- Responsible for the release and maintenance of all associated department procedures to ensure compliance with Corporate.
- Maintains and enhances cross-functional /site team relationships.
- To build quality into all aspects of work by maintaining compliance to all quality requirements.
- Support new technologies / systems to enhance documentation systems and review process.
- Is an effective people manager resulting in a motivated high performance team and is fully motivated to achieve and demonstrate best practices in line with the department and Strategic Quality Planning (SQP) objectives.
- Provides direction and support to subordinates based on general policies and management guidance.
- Responsible for performing performance appraisals, for all reporting staff.
- Coordination of staff holidays and for ensuring sufficient cover is available to support during shut down periods.
- Responsible for ensuring the department operates within a set budget.
- Perform collection, analysis, and trending of quality indicator data in support of management review goals and objectives.
- Initiate, investigate, and assist in generation and completion of NCEPs.
- Manage functional area to support engineering, quality, R&D and VIP projects.
**What we're looking for**:
- Bachelor or Licenciature degree in Chemistry, Industrial, Electronic, Mechanical, Biotechnology, Electromechanical Engineering or Related Field.
- English Level desired: 90%
- Experience: At least 5 years
- 2 years or more working as people manager and demonstrated quality experience.
- Desirable: Experience in the medical industry
- Technical Competencies: Desirable ASQ Certified, ASQ certification (CQE, SSGB) desired, problem solving, formal training on statistical and quality techniques desirable, knowledge of QSR's, Networking, Microsoft Excel, and Minitab.
- Please submit Resume in English
**Requisition ID**:576423
**Benefits - Life-Work Integration - Community - Career Growth**
At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination, and a deep caring for human life, we're solving some of the most important healthcare industry challenges. Together, we're one global team committed to making a difference in people's lives around th