Team Manager, Recr Svc, Recruiting Services

Job summary

Key job responsibilities
- Subject Matter Expert for Customers and Team: leveraging your skill set and hands-on experience you will provide guidance, training and resolutions related to recruiting needs and programs across regions.
- Process Excellence: Drive a culture of continuous improvement
- People Management: Manage team's performance, provide coaching & feedback to direct reports and ensures team has cross-functional knowledge.
Provides training and guidance on policies, processes, and systems to customer and team members.
- Business Acumen: Understands core business objectives, who customers are, and how the metrics impact the services that are provided, documents business requirements for system enhancements or changes.
- Stakeholder Management: Responds quickly and accurately to questions from customers, team and internal business partners.
- Data Analysis & Interpretation: Understands, collects data and pulls reports from HR tools, may key in/maintain data in system.
Ensures quality of the data through regular audits.
- First Point of Contact for Escalations point of contact for any recruiting process related issue

About the team
- Master's degree required from an accredited university - Ability to handle projects using the Project Management principles and methodology - Knowledge of Lean Six Sigma