Solutions Engagement Manager

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**Job Summary**
This position generates new opportunities and manages and grows existing customer accounts.
He/She participates in quarterly reviews with customers to understand service challenges and positions new product offerings.
This position facilitates new service solution projects to ensure customer needs and expectations are achieved

**Responsibilities**:

- Communicates project deliverables to stakeholders to prepare for implementation.
- Conducts status meetings to review project progress, redistribute work and resources, and prioritize projects in queue.
- Solicits feedback from cross-functional partners to determine potential limitations and solutions for process improvements within the department.
- Works with corporate departments to communicate customer business trends and requests and to acquire UPS product knowledge and perform due diligence procedures before positioning new services.
- Generates customer reports to present business activity status to UPS executives.
**Qualifications**:

- Bachelor's Degree or International equivalent
- Bachelor's Degree or International equivalent in Business - Preferred
- Master's Degree or international equivalent - Preferred

**Employee Type**:
Permanent

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