Job Description What you get to do in this role: Bring our People Pact to life as you deliver HR support for a dedicated client group of managers and employees Serve as a consultant to managers and coach them through complex employee situations, share guidance and best practices when necessary. Must be able to adjust communication and influence style to support leaders and employees and at various levels in the organization. Partner with HR Business Partners to assist with driving initiatives aligned to the BU or Regional Strategy. Tailor the enablement of COE managed HR programs to meet the needs of assigned client groups and managers. Examples of year over year HR programs include: organization reviews; performance management process; compensation planning cycle; talent review and succession planning processes; and workforce restructurings when applicable. Use data to draw insights to create a targeted self-driven action plan to support talent strategy with HR Business Partner teams Provide HR policy, process and/or program advice and coaching to employees and managers, when appropriate. Be an expert in local legislation and policy interpretation, partnering with Employee Relations to ensure compliance. Partner with COEs and Ops to assist in delivering HR programs and policies in functionally and regionally relevant ways. Support up to Sr Director to execute on: Calibration and succession planning Leadership and team development Relevant workforce trends which will impact the BU Qualifications To be successful in this role you have: Excellent interpersonal, facilitation, communication, presentation and negotiation skills Ability to form relationships with the business as a known trusted advisor Knowledge of HR programs and processes (e.g., performance management, workforce planning, talent management and employment laws) Ability to work effectively under pressure in a fast-paced environment Good understanding of cultural and geographical differences and practices Must have at least 3+ years direct client facing HR generalist experience We offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.?? Compensation is based on the geographic location in which the role is located, and is subject to change based on work location. Additional Information ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office. If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at ****** for assistance. For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government. Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site . From Fortune. 2022 Fortune Media IP Limited All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.
