**Senior Information Security Analyst **- Santa Ana, Costa Rica**
Are you a Cyber defense expert with a focus on enhancing security? Can you solve complex problems creatively while adhering to the most advanced industry standards? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then, it's time to join Western Union as a Senior Information Security Analyst.
**Western Union powers your pursuit.**
**Role Responsibilities**
- Support multiple security-related platforms and technologies, interfacing with others within the IT organization, as well as other internal business units and external customers/partners. Events will be generated from endpoints, networks, security information and event management (SIEM) systems, threat intelligence platforms, employees, third parties, and other sources.
**Role Requirements**
- Bachelor's degree or equivalent work experience in Computer Science, Informatic or System Engineer or related field of study. Additional years of experience may offset degree.
- Intermediate to advanced English Level
- 3+ years of information security monitoring and response or related experience.
- Experience driving measurable improvement in monitoring and response capabilities at scale.
- Experience working with SIEM systems, threat intelligence platforms, security automation and orchestration solutions, intrusion detection and prevention systems (IDS/IPS), file integrity monitoring (FIM), DLP and other network and system monitoring tools.
- Knowledge of a variety of Internet protocols.
- Track record of acting with integrity, taking pride in work, seeking to excel, being curious and adaptable.
- Demonstrates highly effective communications skills, with ability to influence business units.
- Has an analytical and problem-solving mindset.
- Is highly organized and efficient.
- Leverages strategic and tactical thinking.
- Works calmly under pressure and with tight deadlines.
- Demonstrates effective decision-making skills.
- Is highly trustworthy; leads by example.
- Seek opportunities to drive efficiencies.
- Manage security event investigations, partnering with other departments (e.g., IT) as needed.
- Evaluate SOC policies/procedures and recommend updates to management as appropriate.
**We make financial services accessible to humans everywhere. Join us for what's next.**
Western Union is positioned to become the world's most accessible financial services company —transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
**Benefits**
Your Costa Rica
- specific benefits include:
- Asociación Solidarista
- Paid time off including extended maternity leave.
- In house company doctor services
- Continuing Education
- Transportation services options
- Parking spaces
- Hybrid model work
- Flexible Working Schedules if applicable
- Referral Program award
- Employee Resource Groups (ERG) and committees to volunteer with
- Carpooling Program
- Price Smart membership
- Pan American Medical and Life insurance
- Cafeteria Subsidy
Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.
Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.
LI-SM1 #LI-Hybrid**.