**Job Description**:
**Are You Ready to Make It Happen at Mondelez International?**
**Join our Mission to Lead the Future of Snacking. Make It With Pride.**
You will implement the operational capabilities of the business and support the operational elements for the market. You will coordinate route planning, system capabilities and tools management for the sales team.
**How you will contribute**
You will:
- Coordinate and initiate customer and employee master data changes for sales including processing of data.
- Support the implementation of organizational realignments for master data and administrative processes.
- Support the revision/development of relevant sales policies and administrative processes including the provision in suitable media.
- Test for system implementation and system changes working closely with sales as well as various internal departments and external service providers.
- Identify and implement master data simplification opportunities.
**What you will bring**
A desire to drive your future and accelerate your career and the following experience and knowledge:
- Experience in customer service, logistics or sales support
- Basic knowledge of sales systems and tools (including SAP and MS Excel)
- Solid communication and problem solving skills
- Ability to handle and resolve multiple queries, respond quickly and maintain composure
**Más sobre este rol**:
- Análisis de mercado y estrategias.
- Desarrollo de reportes en Tableau.
- Análisis de precios.
- Análisis de cobertura de inventarios.
- Manejo de indicadores de productividad.
- Seguimiento a productos nuevos.
- Apoyo en seguimiento de desarrollo de productos infaltables.
- Scope: Costa Rica y Puerto Rico.
**Educación / Certificaciones**:
- Profesional en Administración de Empresas, Estadística, Ingeniería Industrial.
**Requisitos específicos del puesto**:
- Manejo de Tableau, Power BI y SAP.
- Manejo avanzado de Excel.
- Experiência de mínimo 1 año en Inteligencia Comercial.
- Inglés intermedio (deseable).
**Modalidad de trabajo**:Modelo híbrido.
**No Relocation support available**:
**Business Unit Summary**:
**WACAM is Mondelez International's Latin America presence with 1,700 wonderful people proudly representing a diversity of cultures and nationalities. WACAM includes 12 countries—Colombia, Ecuador, Peru, Chile, Bolivia, Panama, Costa Rica, Nicaragua, Honduras, Guatemala, El Salvador, and the Dominican Republic—and the U.S. territory of Puerto Rico. We make and distribute our global brands and local jewels such as **_Choco-Soda _**, **_Doña Pepa _**, **_Coronitas _**and **_Cua-Cua _**to over 190 million discerning consumers.**:
Mondelez International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Where permitted by internal policies and local laws, new hires are required to be fully vaccinated with the COVID-19 vaccine as a condition of employment by their date of hire, unless they are granted a medical accommodation.
**Job Type**:
Regular
Sales Operations
Sales