**Auto Services Unlimited is seeking a Remote Service BDC Specialist**Are you passionate about providing exceptional customer service while helping businesses grow? Do you thrive in a remote work environment? We are seeking a highly motivated and skilled Remote Service BDC Specialist to join our dynamic team.**Responsibilities**:- Respond promptly to customer inquiries and provide accurate information about our products and services.- Generate leads and set up appointments for our service team.- Build and maintain strong, positive relationships with clients, ensuring their satisfaction and loyalty.- Utilize CRM software to track and manage leads, sales, and customer interactions.- Continuously improve product knowledge and stay informed about the latest developments in our industry.- Achieve and exceed performance metrics.**Requirements**:- Proven work experience in a customer service or sales role, preferably in a BDC or similar setting.- Excellent communication skills, both written and verbal.- Strong phone presence and ability to handle high call volumes.- Ability to work independently in a remote setting while maintaining a high level of productivity and accountability.- Proficient in using CRM software and other sales tools.- Self-motivated, proactive, and able to adapt to a fast-paced and ever-changing business environment.- Strong problem-solving skills and a customer-focused mindset.- High school diploma or equivalent; Bachelor's degree in Business, Marketing, or related field is a plus.- Automotive service knowledge is a plus.**Benefits**:- Competitive salary and performance-based incentives.- Flexible remote work schedule.- Opportunities for professional development and advancement.- Joining a collaborative and supportive team committed to success.- Making a significant impact on the growth and success of our business.**Experience**:- Customer Service: 2 years (required)- Automotive Service: 1 year (required)- Service Advisor: 1 year (required)**Language**:- Spanish bilingual (required)