This position is responsible for managing the real estate strategy and performance for the assigned portfolio in alignment with IBM's business strategy. This is a high-profile role requiring direct interaction with senior executives across multiple business units and you will work effectively in a high pressure, fast-paced environment.
The Portfolio Manager maintains the primary Real Estate relationship with local client leaders and site location executives (SLEs) and is the single point of contact for the clients to govern and coordinate all real estate-related activities and partners with all real estate functions to enable performance including project management, facility management, lease transaction requests, and/or other resources.
The current portfolio includes California, Oregon, Washington, Idaho, Nevada and Utah. This role is based in San Jose, CA.
Strong leadership, communication, presentation, negotiations and conflict resolution skills are critical to ensure seamless delivery of all real estate services and to ensure a positive workplace experience.
Responsibilities include but may not be limited to the following.
RELATIONSHIP MANAGEMENT, GRE/CORPORATE REAL ESTATE POINT PERSON
Management and lead of client and Global Real Estate resources engagements related to Real Estate initiatives, communication, transformation and change management as required.
Ambassador for GRE transformation, strategy and initiatives inclusive of sustainability and innovation.
Coordinate and lead all engagement and status meetings, including but not limited to annual, quarterly, monthly, weekly business and/or real estate operational and business review updates.
Provide overviews and tours as required of all assets within the portfolio.
BUSINESS PLANNING AND SOLUTION PARTNERSHIP
Accountability for total real estate expense budget for businesses within the assigned portfolio.
Portfolio value optimization and efficiency to both client and IBM.
Proactively engage business leaders at each portfolio location to develop investment prioritization and provide status updates on the execution of key strategies.
Develop fact-based scenario planning and educate the business on context, drivers and options.
Develop and present content for business reviews.
Deliver business intelligence and educate the clients on emerging industry trends.
WORKPLACE STRATEGY LEAD
Complete familiarity of assigned portfolio
Align on geographic and go to market strategies across all of GRE, Business Units and other key stakeholders and subject matter experts.
Review and utilize data and operational reports to identify outliers, opportunities, and garner insights over the delivery of real estate services.
PROGRAM MANAGEMENT
Partner with clients to collect and generate requirements and scope for space and investments.
Proactively drive more portfolio agility.
Participation in client's goal setting and business planning process.
Understand the full array of stakeholders, purpose of requests and relationship accountability to avoid duplication of effort, false starts and confusion.
OTHER
Cross-portfolio/regional familiarization for cross-training and coverage opportunities.
RELOCATION
There is no relocation allowance for this role.
Leaders are expected to spend time with their teams and clients and therefore are generally expected to be in the workplace a minimum of three days a week, subject to business needs.