The Program Management Analyst is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.
Key Responsibilities:
Have a clear understanding of all Citi policies and procedures that directly impact TPM and our Business Stakeholders to drive the adoption and adherence to these processes and procedures to minimize risk
Build strong internal relationships and help strengthen controls and awareness across Citi businesses globally
Perform pre-contract due diligence and post-contract ongoing monitoring activities based on specific third-party risk profile, country, and / or business requirements in compliance with Third Party Management requirements and any other alternate framework requirements
Provide expert guidance and support on key controls, standard processes, operating procedures, and promote best practices
Monitor reports to ensure third-party management policy required pre-contract due diligence and post-contract ongoing monitoring is carried out by responsible and / or accountable parties
Monitor progress on agreed upon third-party remediation activities and proactively escalate issues, as necessary
Ensure timely completion and updates to third-party related risk information based on required frequency; track outstanding items for follow-up
Engage with Third Party Officers (TPOs) as well as Sector and Regional Risk teams as necessary
Liaise with Third Party Officers (TPOs) and Business Activity Owners (BAOs) and Sector/Regional Risk teams to provide guidance on policy compliance and overall third-party risk management requirements, as needed
Participate in continuous improvement activities
Complete all tasks in connection with the organization's activity but not detailed in the current job description, instructed by the direct manager, supervisor, or the functional head.
Qualifications:
1-2 years relevant experience
English Advanced
Skills: Proactive, Team Work
Education:
Bachelor's/University degree or equivalent experience
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Job Family Group:
Project and Program Management------------------------------------------------------
Job Family:
Program Management------------------------------------------------------
Time Type:
Full time------------------------------------------------------
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