This role supports Global Finance Transformation, the person will be responsible for the development, testing and implementation of technology to support finance process improvements.
**Objective of this role**:
- Drive awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data.
- Serve as thought leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels.
- Create and implement precise management plans for every project, with attention to transparent communication at all levels.
- Perform, evaluate, and communicate thorough quality assurance at every stage of systems development.
- Determine and develop user requirements for systems in production, to ensure maximum usability.
**Responsibilities**
- Partner with stakeholders across business units (ex: sales, finance, security, compliance) to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams. This includes to efficiently, clearly, and concisely document requirements, including current and future processes.
- Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties.
- Author and update internal and external documentation, and formally initiate and deliver requirements and documentation.
- Produce process documentation including process maps, flow diagrams, requirement specifications, functional designs, test scenarios and business requirement documents.
- Coordinate workshops to facilitate requirement gathering.
- Conduct daily systems analytics to maximize effectiveness and troubleshoot problems.
- Review and evaluate proposed solutions and make recommendations.
- Organize and lead product demonstrations.
- Break down and simplify complex problems and systems into smaller and more consumable components.
- Actively participate in testing cycles, as well as providing hands-on support to business testers
- Raise and manage JIRA tickets - identifying new tasks, defects and change requests.
- Develop meaningful and lasting relationships with partners for optimized systems integration and respond to questions and concerns from managers and executives with supporting research and recommendations.
- Work with project team to set priorities, build roadmaps, and facilitate working sessions.
- Identify interdependencies between workstream requirements and manage accordingly.
- Cultivate strong relations and collaborates with Business Technology (IT), and finance staff to understand key business challenges and leverage technology and process to address those challenges.
- Strong understanding and demonstrated capability for solving complex problems in a structured way.
- Strong problem management and solving skills, with the ability to work under strict deadlines, department policy, procedures.
- Ability to define, diagnose, and resolve business problems based on sound logic and rationale.
- Ability to manage multiple projects in a fast-paced environment, adapting to shifting priorities and meeting deadlines.
**Requirements**:
- Bachelor's degree (or equivalent) in information technology or computer science.
- Five or more years of experience in analytics and systems development
- High proficiency with SQL and database management
- Proven analytical abilities.
- Experience in generating process documentation and reports.
- Excellent communication skills, with an ability to translate data into actionable insights.
- Requirement and must of +5 years of experience working in Global Shared services, especially in Procurement to Pay departments.
- Previous exposure to large scale finance transformation projects
- Capability to work under pressure.
- Initiative-taking and initiative-taker with minimum supervision
- Open to new learning and working with uncertainty.
- Experience in managing 2-3 team members.
- Demonstrably proactive, adaptable, and flexible
- An analytical mindset - able to understand requirements, and to identify and evaluate potential.
- Strong organizational skills and leader
**Benefits**
- Hybrid (Ultra park II Lagunilla, Heredia, Working from the office for 2 days, WFH 3 days.)
- Private Medical Insurance
- Asociacion Solidarista
- Life Insurance
- Personal Day Off