Smartsheet is looking for a Payroll Analyst with a strong track record of success to join a growing Finance team in a high-growth Software as a Service (SaaS) company.The role will provide direct employee payroll support, processing, and reconciliation.The ideal candidate will have exceptional communication skills and the ability to think outside the box for problem solving.We are looking for process improvers that can support payroll operations with minimal supervision and take pride in providing a world-class customer experience to Smartsheet employees globally.We are looking for process improvers that can easily pick up and oversee the payroll operations responsibility with minimal supervision and take pride in providing world class customer experience to the employees.This role will work closely with the People and Culture team, support Costa Rica monthly payrolls and will interact closely with our Accounting team to complete any close-related tasks.This important position reports to the Sr.Global Payroll Manager based in the US.You Will:Help with international payroll processing for Costa Rica and implementation of other international expansions as neededCross train with the US payroll processing team to provide backup (related to US off-cycle pay runs, processing terminations, and U.S. timesheets), when requiredReview new hires, master file changes from Workday, and reconcile payroll files from international vendorManage workflow to ensure all payroll related transactions are processed timely and accuratelyAssist with GL creations in Costa Rica with supporting documentation for each payroll for the accounting teamProcess employment income verifications as neededMonitor and respond to payroll queries/tickets raised by employees in a timely mannerWork closely with PeopleOps, Benefits, Compensation, Stock, Treasury and Accounting teams to document payroll changes and processesContribute to the development and routine updates of documentation to ensure standard operating procedures are currentKeep apprised of federal, state and local compensation laws and regulations in order to ensure company complianceAct as a point of contact for employees on a variety of employment and People-related inquiries and liaison between the Compensation, Benefits, Payroll, Office, and IT teamsOther responsibilities include but are not limited to participation in special projects and ad hoc analyses as assignedYou Have:University degree or equivalent work experience3+ years of direct payroll experience processing multi-state payroll including international regionsExperience with international payroll and a working knowledge of international payroll-related requirements and regulations (Costa Rica and U.S.)Experience with Smartsheet and Workday Payroll a plusFamiliarity with Cloudpay, OneSource Virtual, Fidelity or other Payroll and HR equivalent systems Solid understanding of local, state, and federal payroll and tax lawsExperience with stock-payroll related transactions (RSUs) and reconciliations preferredEffective interpersonal skills, including the ability to interact with individuals inside and outside Smartsheet in a way consistent with our values and commitment to serviceDirect, approachable, and clear written and verbal communicator to include proficiency in English languageStrong attention to detail with high level of accuracyAbility to work independently, manage shifting priorities, demonstrate good personal judgment, and effectively handle tasks under pressureFlexibility in handling workload fluctuations and multiple requestsAcute understanding of confidentiality and access to sensitive informationAdvanced level of proficiency using Microsoft Office and Google for WorkPerks & Benefits:Fully paid Health & Life insurance for full-time employees and family membersEquity - Restricted Stock Units (RSUs) for eligible rolesMonthly stipend to support your work and productivityAsociacion Solidarista with employee and employer contributions as well as potential alliances with entities such as universities, gyms, etc.12 days paid Vacation + Flexible Time Away Program20 weeks fully paid Maternity Leave12 weeks fully paid Paternity/Adoption LeavePersonal paid Volunteer Day to support our communityOpportunities for professional growth and development including access to LinkedIn Learning online coursesCompany Funded Perks including a counseling membership and your own personal Smartsheet accountTeleworking options from any registered location in Costa Rica (role specific)Get to Know Us:At Smartsheet, we've created a place where everyone is welcome — people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side.Here, everyone can make a difference and empower others to do the same.You're encouraged to apply even if your experience doesn't precisely match our job description—if your career path has been nontraditional, that will set you apart.At Smartsheet, we empower everyone, everywhere to change the way the world works—join us!
