YOUR OPPORTUNITY
The OTC Rebates Sr. Analyst reports directly into the Rebates Team Lead and is responsible for delivering Best In-Class OTC service.
Being responsible for rebates management with a strong priority in driving high level of process standardization and improvements in area.
Key responsibility areas are:
- Rebates Management
- Drive process standardization and improvement and align the process to the upcoming technology changes impacting the area.
- Meet and exceed customer service, SLA, and Key performance indicator targets.
- Identify strategic opportunities through which BES can drive additional value for Bacardi.
ABOUT YOU
**Responsibilities**:
- WITH OUR CONSUMER AT THE HEART YOUR KEY FOCUS WILL BE
- Perform tasks related to Order to Cash within the Bacardi Enterprises Services, which serves over 84 legal entities and
- Corporate Headquarters operations for Americas and Europe.
- Rebates Management: Manage all activities associated with rebates processing which includes creation, maintenance, and settlement.
- Coordinate invoice coding.
- Coordinate credit notes creation and posting.
- Perform periodic status reports.
- Analyse balances as well as Balance Sheet and P&L account to propose manual adjustments as necessary to assure financial information is properly stated.
- Perform rebate balance sheet and P&L accounts reconciliations.
- Request and follow up on invoice and overspent approval.
- Ensure proper controls are in place and comply with all SOX controls applicable to the processes.
- Prepare documentation for internal and external audits
- Maintain a mindset of continuous improvement by constantly striving for ways to improve the processes efficiency and effectiveness.
- Interact and collaborate with local business partners to identify strategic opportunities through which BES can drive additional value for Bacardi.
- Ability to handle multiple and changing priorities while working in a matrixed organization
- Deliver best in class customer services to the organization to achieve our NPS targets.
- Superior communication skills, written and verbal, able to effectively address all levels within the organization.
- Works cooperatively with the organization and is committed to the overall team objectives.
- Experience communicating directly with senior leadership, including managing issue resolution at high levels in the organization.
- Proven experience building business relationships with all levels of the organization.
- Ability to work in a fast-paced environment and successfully manage a rapidly changing environment.
- Oversee escalation and keep track of common mistakes and complaints.
- Attend regular touchpoint meetings with key stakeholders (Commercial team, local finance, Customer Service and
- Logistics) to share results, challenges and require support.
- Create and update process documentation/maps to ensure business continuity.
- Consistently propose, meet, or exceed Service Level Agreements and Key Performance Indicators.
- Be a role model of our company pillars: Fearless, Family and Founders Mentality.
- Setting up commitments, scheduling monthly or regular lets talks, keep and work on primo profile and development.
Skills and Experience
- THE SKILLS AND EXPERIENCE NEEDED TO CREATE YOUR LEGACY
- To be successful in this role you will have / be:
- Advanced in English
- Finance Background.
- Experience using SAP platform.
- Strong analytical, diagnostic, and problem-solving skills.
- Ability to prioritize tasks and manage his/her time efficiently.
- Ability to push creative thinking beyond the boundaries of existing company practices and mindsets.
- Detail oriented with the ability to capture information in a clear, concise manner and can adapt information for various audiences.
- Intermediate knowledge in Excel.
- Bachelor student or equivalent in Accounting or finance.
- Proactive individual that can collaborate and build effective relationships across all levels of the organization.
- Works well in a team environment and is a self-starter that continuously is thinking on how things can be done better requiring mínimal direction and support.
- Knowledge of standard business practices and professionalism in a customer service environment
- Works well in a team environment and is a self-starter that continuously is thinking on how things can be done better requiring mínimal direction and support.
- Knowledge of standard business practices and professionalism in a customer service environment
- The following experiences are preferred:
- Experience in the Spirits and/or FMCG industry is a distinct advantage.
- Third language is a plus
PERSONAL QUALITIES - SHARE OUR FOUNDER'S PASSION AND ENTREPRENEURIAL FLAIR
- Be a skilled communicator and conflict resolution
- Has drive / personal presence.
- Intellectually rigorous, sees many angles to issues; brings a breadth of views
- Be adaptable and flexible
- Healthy dissatisfaction with the status quo.
- Be a self-awar