ROLE SUMMARY
The United States (US) Meetings, External Engagements, & Travel (MEET) Analyst position is responsible for processing MAPP (My Anti-Corruption Processes and Policies) transactions through the receipt, processing, and post completion of quality and compliance checks. This Analyst will demonstrate accountability and integrity in the face of challenge and respond to change with agility, optimism, and innovation. They will collaborate cross-functionally as appropriate.
RESPONSIBILITIES
The MEET Analyst position is based in San Jose, Costa Rica, and will work with US project owners, payments team, regional sourcing team, and other COEs as appropriate. The Analyst will report directly to the MEET Operations Manager.
- Closely monitor any Meeting Planning Agencies (MPAs) assigned to transaction, ensuring that the logistics actions for the events are completed in accordance with SLAs (Service Level Agreements) and to the quality expected from Pfizer.
- Ensure assigned My Anti-Corruption Processes and Policies (MAPP) transactions are compliant with MAPP policy, Country Annex, Country Profile, MEET Standards and are properly documented across MEET systems.
- Create and execute healthcare contracts for external healthcare professionals, ensuring fair market value is accurate (per FMV calculator) and the healthcare provider (HCP) is qualified (CV review).
- Support payment and processing activities as needed including getting account info, vendor maintenance, meeting PO, card management, down payments, and individual logistics payments.
- Work with market colleagues or business leaders to identify MAPP / HCP related transaction and support field force as needed with applicable meetings.
- Ensure that contracts and letters for MEET transactions are reviewed and signed appropriately.
- Work with Business to resolve any errors, issues, or rejections resulting from transaction review.
- Receive, review and document all transactions coming into the Service Center.
- Detailed review / submission of all MEET data/submissions to ensure accuracy.
- Responsible for completing compliance check list of compliance activities.
- Collect audit support and documentation review for transaction.
- Perform exception remediation as needed.
- Post-event reconcile budget / plan to outcome.
- Complete other close-out activities as needed.
- Minimum of bachelor's degree in Business, Finance, or a related discipline.
BASIC QUALIFICATIONS
- Strong written and verbal communication skills enabling effective communication with all levels of management.
- Good organizational skills to coordinate and manage multiple priorities.
- Strong technical skills in managing transactions within a global system.
- Ability to work under pressure and to handle several projects at once.
- Proficiency in PC skills (MS Excel, Word, PowerPoint) required.
- Ability to balance demand from multiple stakeholders.
- Strength with multitasking and ensuring accurate detail.
- Understanding of accounting terms and financial cycle.
- High level of self-motivation, energy and flexibility.
- Understanding of compliance/financial controls.
- Strong interpersonal and organizational skills.
- Strong customer service skills and mindset.
- Highly focused on customer service.
- SAP / Ariba experience preferred.
PREFERRED QUALIFICATIONS
- Typical Years of Experience: two years of experience in compliance, and customer focused operations with significant volumes and risk (incl. audit and/or finance experience).
- Demonstrated ability to work as a team: the ability to influence and collaborate with peers to achieve meaningful outcomes and create business impact.
- Experience with accounting or compliance/audit transactions, preferably in a shared service with strong compliance controls.
- Comfort with ambiguity, anticipates changes, and influences direction of innovative operational strategies.
- Strong compliance experience and financial or audit controls background.
- Understanding of MAPP Policy terms and healthcare compliance policies.
- Experience with Foreign Corrupt Practices Act transactions preferred.
- Fluency in English is a must; additional languages preferred.
- Previous experience with pharmaceutical companies.
Work Location Assignment: Flexible
EEO (Equal Employment Opportunity) & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.
EEO (Equal Employment Opportunity) & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.
Finance & Accounting
LI-PFE