**This is where you save and sustain lives**
At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.
Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.
Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.
Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.
The person in this position needs to have excellent Customer service and focus to answer all the inquiries under his/her responsibility. It is a requirement that the person must be organized, proactive, analytical and be able to work under pressure. Needs to have passion for operational productive work in a high-performance environment. The individual should have eagerness to learn, analysis capacity, ability to work under pressure and being "team" minded are essential; It is important for this person to develop good relations within the team. It's also required to have good communication and full command of the English language to provide the best support
- Responsible and held accountable for the PSS/GSS membership GPO rosters upload and maintenance.
- Contracts connections as per requests.
- Communicate with the trading partners on PSS/GSS Eligibility questions
- Process and maintain multiple team mailboxes through Outlook.
- Properly and timely follow up on requests sent by the different groups/businesses.
- Keep an open communication (verbal and written) the Team Members as well with the leadership team.
- Provide outstanding Customer Service to all internal/external customers.
- Support as backup for any other activity required in the team, based on previous training plans, by the Supervisor
- Creator and maintenance of SOP processes documentation and continuously provide updates based on research and experience and process changes.
- Liaison with Audit to provide support on internal and external audits requests and work preveniently on the SOX controls.
- Provide outstanding Customer Service to all internal/external customers.
- Assists and Provides training to internal or external employees as needed
- Keeps close monitor of the Metrics to ensure the KPIs are meet.
**Requirements**:
- 6-12 months of experience.
- Technical School Degree or University Studies.
- Demonstration of key finance competencies and qualifications
- Fully bilingual (English / Spanish) as a requirement. B2 required.
- Excel proficiency (Intermediate/Advanced)
- Strong analytical and problem-solving skills
- Customer Focus
- Collaboration and Teamwork
**Reasonable Accommodations**
**Recruitment Fraud Notice**
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
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