**Job Overview**
Prepare and review invoices, ensuring the accuracy and completeness of billing data, resolving billing issues, and maintaining accurate records.
**Primary Duties and Responsibilities**:
- Primary responsibility is the creation, review, and delivery of invoices to customer for maintenance contracts and installation events.
- Coordinates with internal and external resources to meet agreed-to expectations of the customer and TD SYNNEX.
- Identifies and communicates options available for issue resolution, as needed.
- Ensures appropriate information is updated and maintained for the customer and internal teams.
**Knowledge and Skills**:
- English, B2+ or above - **Required.**:
- Previous customer invoicing experience - **Required**.**:
- Accounting knowledge - **Required**.**:
- Demonstrated verbal and written communications and interpersonal skills sufficient to work in a team environment and effectively interface with internal teams.
- Ability to work with the team on multiple and a variety of tasks.
- Ability to learn and adapt to different customer requirements.
- Demonstrated ability to perform basic mathematical calculations.
- Intermediate working knowledge of Microsoft Office (e.g., Excel, Outlook, Teams).
- Salesforce experience desired, but not essential.
- Previous back-office experience desired, but not essential.
- Demonstrated ability to learn new ERP systems.
**Work Experience Requirements**:
- 2+ years of progressive previous work experience in a customer service, and/or support role working with customers, or a combination of post-high school formal education and job experience that demonstrates the ability to meet all of the identified job responsibilities.
**Education & Certification Requirements**
- High School or equivalent
- Accounting Technical degree
**Working Conditions**
- Hybrid schedule conditions
**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!
