**Client Solutions Manager**
**San José, Costa Rica** | **Sales** | **Full Time**
The Client Solutions Manager will establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. Success in this position requires a focus on client service, the ability to thrive in a dynamic environment, and the ability to provide custom solutions for advertisers leveraging Spotify's advertising solutions. We are seeking a self-starter, fast learner with a high attention to details who is highly passionate about Spotify.
**Responsibilities**:
- Manage and grow post-sale client relationships with advertisers of all sizes
- Monitor and analyze ad campaigns, and proactively take initiative to improve results
- Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnership
- Work to manage custom programs or sponsorships with other departments internally and lead the custom content campaigns to ensure assets are distributed and delivered on time
- Proactively lead product update discussions, educate brands and agencies on Spotify's new and existing products, and advise on best practices to drive optimal performance and groundbreaking campaigns
- Analyze campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings
- Kick-off campaign with clients and manage all timelines, assets and opportunities for optimization
- Investigate and work directly with Spotify teams to troubleshoot client issues during a campaign.
- Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team
- Support and work with the sales team on pre-sale research and pitch
- Share marketplace feedback and guide our advertising strategy.
- Maintain up-to-date knowledge of Spotify's features and ad units
- Work and collaborate with diverse group of internal cross-functional teams
**SKILLS OR EXPERIENCE**
- BA/BS degree required
- +2 years of related experience
- Highly motivated self-starter with the ability to act independently
- Ability to collaborate and work effectively on a team
- Solid problem solving and analytical skills
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Entravision Communications Corporation participates in the E-Verify system operated by the US Department of Homeland Security and the Social Security Administration and will use E-Verify to confirm work eligibility for all new hire employees.
Entravision Communications is an Equal Opportunity Employer.
We encourage women and minorities to apply
