**Human Resources Specialist (CARSI - Costa Rica)**
San Jose, Costa Rica
**Requires: ATSG Background**
ATSG Corporation (ATSG) prides itself on our proven dedication to providing expert assistance to our U.S. government clients—without any surprises. We work hard to honor our commitment to our clients while ensuring our employees feel secure and empowered in their work. We take excellent care of our team so they may have the freedom and confidence to focus on their missions and provide nothing but the best output on the work site and at home.
The company provides a variety of services within the Intelligence and Security Communities. Our products may be diverse, but the results are one and the same—on schedule, on budget, and completed with superior quality. We are experienced in areas such as Mobility, Enterprise Architecture, Data Processing, Law Enforcement Mission Support, and Acquisition Support. As an organization, we are consistently expanding our footprint in the contracting community.
**Human Resources (HR) Specialist (CARSI - Costa Rica)** to support our awarded contract, Central America Regional Security Initiative (CARSI) with Dept. of State (DOS), International Narcotics and Law Enforcement (INL). This HR Specialist will work out of a centrally located support office within the country of service.
As the Costa Rican HR Specialist, you will be the first point of contact for the ATSG Human Resources department in Costa Rica. You will coordinate between employees, CARSI program managers, Human Resources leadership, and Legal & Compliance on a variety of employee matters. You will also build and lead HR trainings, oversee the employee exit process, and welcome new employees during their HR orientation. Being part of a bigger team, you will also work on department-wide improvement initiatives, workplace safety, and other ad hoc requests such as benefits matters, onsite emergencies, and employee appreciation. You will report directly to the ATSG-Costa Rica Deputy Program Manager (DPM) and work closely with ATSG's Human Resource Director.
**Minimum Qualifications**
Education & Knowledge:
- A bachelor's degree in human resources, business, management, communications, employment law, or another relevant area of study
- Must have knowledge of business and management principles in strategic planning, coordination of people, and standard HR practices
- Special knowledge in areas such as (but not limited to): local labor laws, corporate policies & procedures, employee benefits, payroll duties, recruiting, onboarding & offboarding, attendance management, personnel file maintenance, performance reviews, or grievances
- Solid knowledge and understanding of local labor legislation and payroll process
- Knowledge of full-cycle recruiting and off-boarding
- Knowledge of applicant tracking systems (ATS)
- Familiarity with local government Work Permit / VISA regulations, policies and laws pertaining to travel on behalf of U.S. government missions
**Language**:
- English FSI Level 4/4 (verbal and written fluency); and,
- Spanish FSI level 4/4 (verbal and written fluency)
- Must be able to translate verbal and written communications, documents, legislation
- Excellent cross-cultural understanding
**Experience**:
- 3 to 6 years of recent and relevant experience performing in a similar Human Resources role
- Experience in full-cycle recruitment, onboarding, training, and offboarding
- Utilization of multiple databases to access essential information
- Experience problem-solving and proven team coordination abilities
- Demonstrated ability to use independent judgment and creativity to address and resolve issues such as employee performance, benefits, and government program contracting related issues
- Designing and conducting effective employee training and development plans
- Identifying the company's hiring needs and managing the recruitment process to ensure it runs smoothly
Skills & Abilities:
- Excellent negotiating skills
- Ability to exercise strong judgement skills and appropriate discretion
- Ability to research, track, comprehend, and incorporate existing and changing local labor laws and advise ATSG HQ of the implications on corporate policies and procedures
- Creating, implementing, and evaluating all human resource department policies, procedures, and structures
- Coordination and implementation of private healthcare and insurance programs
- Maintaining and updating all employee records regarding all new/active/past employee files and information
- Identifying the company's hiring needs and managing the recruitment process to ensure smooth offboarding and onboarding practices
- Responding to employees' queries and resolving issues in a timely and professional manner
- Must be able to prioritize and plan work activities, to use time efficiently
- Must be organized and thorough, with high attention to detail and able to monitor work for quality and timely delivery
- Ability to com