TheHR WITA Talent Acquisition Operationsis an entry-level position responsible for providing operations support service to execute and monitor for completion of the hiring process
Responsibilities:
Support multiple geographically dispersed candidates, recruiters, recruiting managers, hiring managers HR and Risk Control Partners ((to include Senior Level, SVPs, Directors and Managing Directors)) with varying degrees of requests related to the hiring cycle
Ensures a high volume of HR WITA Talent Acquisition Operations requests are submitted accurately, timely and with all necessary documentation to the appropriate partners/vendors
Serve as HR WITA Talent Acquisition Operations Subject Matter Expert while managing the complexity of the many regulations and policies dictated by geography, Citi businesses and or job profile
Monitor results to resolve and determine appropriate final dispositions in accordance with established guidelines to determine final hiring decision
Ensures both regulatory and Citi equirements/SLAs are satisfied before permitting employment/transfer to commence
Ensure the complete and accurate record-keeping of reports and documents that support the WITA Talent Acquisition Operations completion to share with appropriate stakeholders as needed
Manage workload through case management tool, to include conventional hiring process requests
Be a brand ambassador for Citi, both in person and online. Provide a positive, high touch experience for all candidates
Act as a change agent - Identify process gaps, trends, or anomalies, and recommend improvements to existing practices
Assist with the training and mentoring of new WITA Talent Acquisition Operations specialists
Utilize business acumen to recognize issues, problems and opportunities and recommend actions as needed
Support the Talent Acquisition Team through ad hoc support & expectations
Qualifications:
High School Diploma required; Bachelor's degree or equivalent work experience preferred
2+ years in Recruiting/ Staffing/ Human Resources preferred
Strong customer focus, especially in delivering high quality results
Strong verbal and written communication abilities, effective interpersonal skills, and strong attention to detail
Proven ability to build and maintain strong virtual and in-person relationships with colleagues, clients, and partners
Strong sense of urgency; ability to execute quickly and efficiently
Highly organized with strong follow up skills and the ability to multi-task
Desirable:
Portuguese
Ingles Advance.
Portugués desirable.
Facilidad de palabra y de interactuar con diferentes áreas.
Office intermedio
Actitud de servicio
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Job Family Group:
Operations - Core------------------------------------------------------
Job Family:
Operations Support------------------------------------------------------
Time Type:
Full time------------------------------------------------------
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