Experienced sales professionals responsible for achieving sales targets for a specific account(s). Responsible for establishing and implementing a sales/business plan for a designated client base or implementation of a specific sales program to effectively support the patient journey and properly position Novartis and its brands.
- Responsible for driving sales, promotion and development in the designated accounts to reach commercial goals -Develop customer development strategy, dedicated KAM action plans for assigned accounts, aligns on account objectives and executes. -Establish and develop long-term relationships with key customers. Acquire a thorough understanding of key customer needs and requirements. Expand the relationships with existing customers by continuously proposing solutions that meet their needs and objectives. -Lead the preparation of strategies and individual tactical plans and to give strategic input in terms of analysis, future potential and key programs required for the accounts -Prepare and negotiate contracts, and guide initiatives that the company launches to target particular account -Analyze market situation including competitive intelligence activities on key accounts & key competitors -Organize customer events and other programs independently or with marketing/medical department, in line with agreed business tactical plans -Contribute to the mapping of stakeholders, including segmentation and profiling and provide accurate and timely data for the Novartis CRM system. -Responsible for establishing and implementing a sales/business plan for a designated client base. -May manage a few direct reports -Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable) Develop and maintain relationships with key stakeholders, developing deep understanding of customer and markets challenges with respect to patients, and identifying tenders solutions that enhance patient care. -Serves as a communication bridge from Sandoz to Distributors for all related to tenders. -Acquire a thorough understanding of key customer needs and requirements. Expand the relationships with existing customers by continuously proposing solutions that meet their needs & objectives. -Analyze tenders market situation including competitive intelligence activities on key accounts and key competitors. -Manage monthly orders and sales cycle -Manage customer credit and debit notes, support collection process, resolution of credit disputes -Monthly business review with distributors -Guarantee fulfillment of documentation tender checklist -Preparation for tender review (volumes, historical prices), translate Institutional needs to Sandoz -Keep track of institutional deliveries plan -Manage COMISCA administrative tasks
- Sales revenue and revenue growth in designated accounts -Operating budget for designated key accounts (Budget, Cost, Sales, etc.)
**Commitment to Diversity & Inclusion**:
- We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve._
**Minimum requirements**
Key account management experience Sales experience in multinational companies Team management experience is preferred English NA
**Division**
SANDOZ
**Business Unit**
Commercial OPS SIR SZ
**Country**
Costa Rica
**Work Location**
San José
**Company/Legal Entity**
NOV PHA Logistics PAN
**Functional Area**
Sales
**Job Type**
Full Time
**Employment Type**
Regular
**Shift Work**
No
**Early Talent**
Yes