Customer Support Specialist

**Overview**:As an agent, you will act as a liaison, provide product/services information, and answer questions via phone calls related to general inquiries about our internet service, and basic technical support.

**Competencies**:Identify and define problems, Active Listening, and Empathy

**Responsibilities**
- Provide accurate, valid, and complete information by using the right methods/tools
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide appropriate solutions and alternatives to customers

**Requirements**:

- Only on site
- English level B2- 85%
- Work experience +
- Typing 20WPM
- Effective communication

Tipo de puesto: Tiempo completo, Indefinido

Salario: ¢450,000.00 - ¢500,000.00 al mes

Idioma:

- Inglés B2- 85%? (Obligatorio)