Customer Service Representative - Hybrid

In this role you will be responsible for Service Level Agreement (SLA) compliance, Process compliance, customer interactions, knowledge management in order to meet the client goals.

You will be working on behalf of our partners as frontline staff supporting our clients by delivering a high-level customer experience.

To deliver the highest level of customer experience such skills as active listening, selective questioning, problem solving and showing empathy are required and is expect

**Basic Qualifications**
- High School Diploma or GED Equivalent
- Strong command in English Language, C1 minimum
- At least 1 year of experience in customer service roles
- Working knowledge of the voice processed from this role.

Tipo de puesto: Tiempo completo, Indefinido

Salario: ¢1.00 - ¢2.00 al mes

Pregunta(s) de postulación:

- Cuenta con título de Bachillerato de Colegio?
- Cuenta con un nível de inglés Avanzado?
- Esta es una posición Hybrid para la zona de heredia, desea igual formar parte del proceso de selección?
- Cual es su expectativa salarial en colones?