The Controllers Systems Quality Assurance Manager is a strategic professional accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/geographic regions. Excellent communication skills required to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short
- to medium-term planning of actions and resources for own area.
**Responsibilities**:
- Manage and lead the effort supporting the Data Quality Assurance of, and adherence to the Citi Data Governance Policies for the controller's financial systems.
- Chair and lead any necessary forums in support of the end-to-end management of the controller's financial systems quality controls.
- Support the Controller's owned financial systems on matters relating to Data Quality, Business Application Controls, and Data Certification Controls.
- Manage discussions and requirement gathering sessions, designing, reaching consensus, and recommending Quality Assurance Controls for implementation.
- Review, analyze, and communicate to stake holders the results of the DQ Rules/Scorecards for the controllers' financial systems.
- Establish DQ thresholds for notification triggers and data remediation.
- Routinely review, adjust, and add Data Quality Rules based on controllers' inputs.
- Identify risks and outline clear mitigation strategies.
- Implement lessons learned/best practices and look to improve quality of the implemented controls.
- Review, create, and adhere to team processes, and control framework.
- Assists in strengthening and providing controls by showing transparency of the Balance Sheet.
- Operate with a limited level of direct supervision.
- Exercise independence of judgement and autonomy.
- Lead a team functioning as SMEs to senior stakeholders and /or other team members.
- Deliver on ad-hoc projects/requests as needed.
**Qualifications**:
- 10+ years of experience in finance systems.
- Experience in Data Quality, Data Governance, Business Application Ownership, QA/UAT testing, or Systems Operations.
- Experience with tools used for Data Governance, Data Quality, and Lineage (Collibra, DQP, Solidatus, Operating Fact Manager, etc.).
- Proven talent in requirements writing, process or system studies, task prioritization, and risk identification with a focus in data areas.
- Experience with business tools (JIRA, ALM HPQC, Teams, SharePoint, Microsoft Office).
- Knowledge of Agile, Iterative, and Waterfall Methodologies for Change Management.
- Excellent skills in verbal and written communications, presentations, fostering stakeholder relationships, influencing others, negotiations, and working with diverse, geographically dispersed teams.
- Ability to plan, manage time, and arrive at sound conclusions in a fast-paced environment with high accuracy and attention to detail.
- Advanced English
**Education**:
- Bachelor's degree
- **Job Family Group**:
Finance
- **Job Family**:
Balance Sheet Control
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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View the **EEO Policy Statement**.
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