Amazon's Prime Video is a premium on-demand video entertainment service that comes included with a Prime membership at no additional cost. Prime Video offers customers the greatest choice in what to watch, from Original and Exclusive TV shows such as The Grand Tour, Vikings and Little Fires Everywhere to 1000s of popular TV and Movies. Prime Video is at the forefront of the entertainment industry and growing fast - now available in more than 240 countries and territories worldwide. We work in a dynamic and exciting environment where innovating on behalf of our customers is at the heart of everything we do.
For this role, the initial new hire training will be conducted on site for a period of 8 weeks which includes training and ramp up period until go-live. During this period, the company will not reimburse costs during "On Site" training stage.
**Responsibilities**:
- The Primary responsibility of the role is to perform marketing operations to improve visibility.
- Associate need to continuously adapt and learn new features on the Editors and improve on his/her acumen to quickly edit and fix up contents. Associate has to follow editing SOP to spot/catch errors in the content.
- The associate will need to be aware of the operations metrics like productivity (Number of titles processed per hour), quality (defect %age) and delivery/latency SLA. The associate will be measured on his compliance to these Metrics, SLA requirements, QA guidelines, team and personal goals.
- Associate should be a team player and come up with improvement ideas to his direct report and improve the editing/QA process.
- The associate will need to often contact stakeholders globally to provide status reports, communicate relevant information and escalate when needed.
- The role is an individual contributor role.
- The role requires a graduate degree with exposure to MS office and comfort with numbers.
- In addition the associate should have attention to detail, good communication skills, and a professional demeanor.
San Jose, H, CRI
- Ability to meet deadlines in a fast paced work environment driven by complex software systems and processes - Self starter, good team player - Strong attention to detail in editing content and deep dive and identify root causes of issues - Good at problem solving, data analysis and troubleshooting issues related to content editing - Good interpersonal skills to manage ongoing relationships with program team and inter operations teams - Working knowledge of XML standards would be an added advantage - Knowledge of or experience in Digital Marketing industry is a big plus