Coordinator, Know Your Customer (KYC) Operations
As a Coordinator at Convera based in our Lindora-Santa Ana office, you will be fully trained to investigate and analyze corporate customers to make sure they meet all necessary requirements, legislation, and policies. After gathering all the required information about the customers, you will decide whether to pursue or terminate the business relationship with them. Here you will have an opportunity to work and develop in a professional multicultural environment and be substantial contributor in a very big Compliance Operations KYC project.
**You will be responsible for**:
- Ensuring all corporate customers meet Know Your Customer (KYC) requirements, legislation, and Anti-Money Laundering (AML) policies.
- Updating profiles of our customer accounts and keeping records up-to-date.
- Efficient internal communication to gather KYC information.
- Achieves personal performance goals and contributes to the achievement of results of the team and department.
- Maintain KYC / AML Compliance knowledge, constantly review work instructions, bulletins and new procedures issued to ensure accurate decision making and avoid mistakes.
- Post-secondary education degree
- Excellent verbal and written communication skills
- Strong analytical skills
- Strong attention to detail.
- Initiative and commitment to overcome obstacles and meet the end goal, targets
- Flexible working approach, strong decision making, and influencing skills
- The ability to work successfully in a self-motivated team environment
- Client centric
- Experience with Microsoft Office tools
- Monday-Friday from 8am-5pm. 2 days a week are required in office and it is hybrid.
About Convera
Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers - helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.
Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.
As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.
We offer an abundance of competitive perks and benefits including:
- Market competitive monthly gross salary
- Great career growth and development opportunities in a global organization
- A flexible approach to work (6-10 days per month in the office)
- Generous insurance (health, disability, life) and retirement programs
- Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption, bereavement,etc)
- Paid volunteering opportunities
There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments.
