**Associate, Know Your Customer (KYC) Operations (French and English Speaking)**
As an Associate at Convera based in our Santa Ana-Lindora office, you will be fully trained to investigate and analyze corporate customers to make sure they meet all necessary requirements, legislation, and policies. After gathering all the required information about the customers, you will decide whether to pursue or terminate the business relationship with them. Here you will have an opportunity to work and develop in a professional multicultural environment.
**_ You will be responsible for:_**
- Ensuring all new or existing (TS1) corporate customers meet Know Your Customer (KYC) requirements, legislation, and Anti-Money Laundering (AML) policies
- Updating profiles of our customer accounts and keeping records up to date
- Efficient internal communication to gather KYC information
- Keeping internal procedural documentation up to date
- Supporting your colleagues and management with training new staff, audit requests, projects, documentation, and additional ad-hoc tasks
- Post-secondary education degree
- Relevant experience in Operations, Know Your Customer, Compliance, Anti-Money Laundering or relevant field
- Excellent spoken and written English and French skills
- Strong analytical skills, attention to detail and client-centric mindset
- Initiative and commitment to overcome obstacles and meet the end goal, targets
- Flexible working approach, strong decision making, and influencing skills
- The ability to work successfully in a self-motivated team environment
- Client centric
**About Convera**
Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers - helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.
**We offer an abundance of competitive perks and benefits including: (This varies slightly by role/country)**
- Market competitive monthly gross salary
- Great career growth and development opportunities in a global organization
- Hybrid, 2 days at the office; Monday and Thursday.
- Shift: 8:00 to 5:00pm Monday to Friday
- Generous insurance (health, disability, life) and retirement programs
- Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption, bereavement, etc.)
- Paid volunteering opportunities.
- There are plenty of amazing opportunities at Convera.
