**Communications Copywriter - Santa Ana Costa Rica**
Do you excel at creating customer-friendly content out of complex, technical ideas? Would you like to work in the digital space for a truly innovative organization? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then, it's time to join Western Union as a **Communications Copywriter**.
**Western Union powers your pursuit.**
**Role Responsibilities**:
- Create communication content such as announcements, marketing materials, process change informational articles, official letters, and blogs.
- Proofread and tailor content for different audiences.
- Use various media to convey messages, including written and simple videos.
- Maintain documentation library and oversee special projects.
- Publish content in external communication platforms.
- Update distribution lists and internal message tracking systems.
- Conduct stakeholder management conversations to understand customer needs.
- Contribute to ideation and execution of communication strategies.
- Manage translations needs.
**Role Requirements**:
- At least 3 years of related writing experience.
- A bachelor's degree in communications, marketing, journalism, or related field is preferred.
- CRM knowledge is preferred.
- Excellent organizational and planning skills.
- Stakeholder management skills.
- Ability to evaluate situations quickly and act decisively.
- Adaptability and flexibility.
- Experience working in a fast-paced environment.
- Problem solving skills.
- Communication skills.
- Jira knowledge is a plus.
- Adobe Creative Suite knowledge is a plus.
**We make financial services accessible to humans everywhere. Join us for what's next.**
Western Union is positioned to become the world's most accessible financial services company —transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
**Benefits**
Your Costa Rica
- specific benefits include:
- Asociación Solidarista
- Paid time off including extended maternity leave.
- In house company doctor services
- Continuing Education
- Transportation services options
- Parking spaces
- Hybrid model work
- Flexible Working Schedules if applicable
- Referral Program award
- Employee Resource Groups (ERG) and committees to volunteer with
- Carpooling Program
- Price Smart membership
- Pan American Medical and Life insurance
- Cafeteria Subsidy
Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.
Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.
LI-DJ1 #LI-Hybrid