Job Purpose:The Commercial Operations Specialist, role recommends solutions and strategies, based on the analysis of customer business goals, objectives, needs, and existing systems infrastructure.
May specialize in one vendor or support multiple technologies.
Responds to inquiries and performs technical research (i.e.
reference manuals and vendor websites and configuration tools).
Assists in sizing designs with crafting marketing solutions and provides pre and post sales technical support.
Participates in sales and technical solution proposal presentations in addition to completing ongoing team activities.
Actively works to develop virtual demonstration abilities to be leveraged in training elements for partner enablements and role growth.Responsibilities:Assists with the identification of the most optimum solutions to meet the customer provided requirements within the overall approach and strategy of the developed solution proposal response.
Prepare question(s) to better understand customer requirements contained within the supplied RFI / RFP and other customerDelivers custom and technical training presentation for resellers and their end customers with multiple technologyCollaborates with other peer in the creation and development of solutions in solution centers or demo platforms for the internal and partnerHosts and/or Participates in Executive Briefings, Technical Conferences, Trade Shows, Seminars, On-site and Virtual Trainings, and Marketing Events for our reseller and vendor partners as well as salesParticipates in vendor training supporting certifications in focus technical area, creates technical road mapping for partner skill enhancement.Develops key relationships within vendor and reseller partners and is viewed as a trusted advisor by associates of all levels within the partnerKnowledge Skills and Experience:>1 to 3 Years of relevant work experienceAdvanced Technical Certifications with multiple vendors as well as industry N/AAble to execute instructions and to request clarification when needed.Able to use common office equipment.Possesses basic data entry skills.Able to perform basic mathematical calculations.Able to recognize and attend to important details with accuracy and efficiency.Able to communicate clearly and convey necessary information.Able to create and conduct formal presentations.Understand, communicate, and collaborate effectively with people across various identities.Able to negotiate skillfully and promote/sell ideas persuasively.Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.Possesses strong organizational and time management skills, driving tasks to completion.Able to adjust readily to change and adapt as needed.Able to constructively work under stress and pressure when faced with high workloads and deadlines.Able to effectively multi-task.Able to use relevant computer systems and applications at a basic level.Able to quickly learn/adapt to new systems and technology.Able to be immobile for long extended periods.Working Conditions:Classroom environment.Occasional non-standard work hours or overtime as business requires.Key SkillsBusiness, Commercial Acumen, Communication, Problem Solving, StrategyWhat's In It For You?Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed.
Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.Don't meet every single requirement?
Apply anyway.
At Shyft Global Services, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion.
If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply.
You may be exactly the person we're looking for!We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills.
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.