Collections Operations Junior Analyst

**What you'll do**- Manage collections tasks not directly related to direct collections activities including but not limited, account suspensions, cancellations, write-offs, clearing on-account credit balances, issues related to invoice uploads and purchase orders, and maintain contact and other system data.- Follow standard operating procedures (SOP) to ensure that work gets completed on a uniform and timely basis.- Take on actions that distract from the core collections activities to improve the efficiency of the collectors.- Manage special customer communications campaigns.- Ensure that data updates including customer contact information, are processed in an accurate and timely manner.**What experience you need**:- High School Diploma- English level B2- 1 year Excel experience**What could set you apart**:- University student or graduate; preferably in business administration, finances, accounting or related fields.- Strong analytical and problem solving skills.- Process improvement experience.- Attention to detail.- Motivated and Self-Driven to produce quality work and meet deadlines.