**_Business Risk and Control Analyst II - C10 _**The Controls Automation team is part of Citi's Central Controls Capabilities Unit and is responsible for the evaluation of enterprise-wide ("common") controls for automation and the design, development, implementation and central operation of automated control solutions on the strategic ROCK Olympus controls platform.This position reports to the Costa Rica Centralized Controls Lead and is responsible for supporting key stages of the development, rollout and operation of automated controls.This role represents a great opportunity for an energetic and enthusiastic professional to join a high-profile team delivering a strategic enterprise-wide controls automation program.Good time management and an attention to detail is required, together with excellent communication and influencing skills and diplomacy to communicate with key stakeholders including technology partners, business and risk stakeholders at all levels.**Responsibilities**:- Complete design of assigned automated control solutions, as directed, including development of Proofs of Concept designs and wireframes for implementation on ROCK.- Prepare and maintain detailed end-to-end project plans for assigned control automation deliveries to track timely delivery of each milestone.- Contributes to the drafting of business requirements documents (BRDs) for assigned controls, communication and presentation to key stakeholders.- Participate in user acceptance testing (UAT) for implementation of new automated controls.- Attend Controls Automation working group to provide ongoing updates on assigned deliveries to key stakeholders.- Draft user guides and deliver targeted training sessions for assigned automated controls solutions.- Assist Costa Rica Controls Lead in the establishment of the centralized controls utility in Costa Rica and its implementation for a defined population of enterprise-wide controls.- Operate and execute assigned centralized controls, across Citi enterprise, investigating exceptions with business stakeholders and working with them to address issues and remediate, where required.- Run control analytics and business insights from the ROCK technology platform and complete trend and exception analysis into potential outliers for escalation and discussion with management and key stakeholders**Qualifications**:- 0 - 2 years banking / finance experience- Strong analytical and decision-making skills.- Effective communication, written and presentation skills.- Outstanding relationship building and relationship management skills- Proficient in Microsoft Office with an emphasis on MS Excel.- Understanding of MCA (Managers Control Assessment) frameworks and processes considered a plus- Strong people and relationship management skills with the ability to influence others and foster a sense of collaboration.- Innovative and Independent thinker and able to structure, design and articulate imaginative automation solutions.- Advanced English Skills Required**Travel Requirement**:- Less than 10%.**Education**:- Bachelor's/University degree, Master's degree preferred.- **Job Family Group**:Risk Management- **Job Family**:Business Risk & Control- **Time Type**:Full time- Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.View the **EEO Policy Statement**.View the **Pay Transparency Posting
