Business Operations Analyst

Detalles de la oferta

**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

**Job Description** What you get to do in this role**:

- Be the go-to expert for Global Talent data processes and enable your partners within various Global Talent teams such as Talent Acquisition, Total Rewards, Talent Activation & Growth, and HR Business Partners
- Manage master data in our core systems such as Workday, Jobvite, and Service Now platform
- Collaborates with cross functional business and IT teams to capture business requirements and translate them into processes and system solutions
- Documents implementation considerations, workflows, process maps, etc. as required.
- Develops UAT strategy and execution to cover testing, defect resolution and triaging
- Maintain standardized data definitions and globally streamlined data entry procedures
- Works with relevant teams to support day-to-day systems and interfaces to resolve issues related to existing solutions.
- Utilize strong understanding of business processes, services, and technology to identify opportunities for improvement, simplification, standardization, and automation.
- Participates in stakeholder communications, sends status reports by preparing materials, facilitating sessions and documenting outcomes.
- Develop and maintain simple to complex reports, utilizing Workday Report Writer, as well as other organizational tools and available technologies
- Lead the preparation and delivery of complex HR reports, ensuring alignment across deliverables, and adherence to overall global reporting strategy
- Create and maintain standardized real-time dashboards displaying key metrics and insights for HR and business leaders in a visually appealing manner

**Qualifications** To be successful in this role you have**:

- Minimum 3 years Workday and/or ServiceNow Experience (or Similar SaaS technology)
- Strong experience with maintaining HR data processes that are built to scale
- Highly data-driven, analytical mindset and great attention to detail
- Passion for data integrity
- What it takes to produce outcomes - technically astute, a solid communicator, intellectually curious, and a fast learner
- Strong experience with MS Excel

JV20

**Additional Information**
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.


Salario Nominal: A convenir

Fuente: Whatjobs_Ppc

Requisitos

Strategy & Operations Manager

**About the Role*** At Uber Eats, the Operations teams are the heart and soul of the company. These are the teams that take our global product and localize ...


Uber - Heredia

Publicado a month ago

Mexico Fp&A Analyst (Legacy Franchise)

The Financial Planning and Analysis Analyst is an entry level position responsible for assisting in providing management with an analysis and insight of Citi...


Citi - Heredia

Publicado a month ago

Supplier Operations Manager/Analyst

**Job Summary** - This role is responsible for spearheading the enhancement and maintenance of business systems and processes, leveraging industry-specific e...


Hewlett Packard - Heredia

Publicado a month ago

Advisor I, Chat Support

**Customer Service/Support** **Location** - Barreal de Heredia, Costa Rica*** Job Title: Advisor I, Chat Support **Job Description**: The Advisor I, Chat ...


Webhelp - Heredia

Publicado a month ago

Built at: 2024-11-08T14:05:02.190Z