5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
- Experience defining requirements and using data and metrics to draw business insights
- Bachelor's degree in computer science, engineering, mathematics or equivalent
- Proficiency building and interpreting ER diagrams.
- Experience with Salesforce as a core Reporting tool.
- Experience with Salesforce CRMA platform as BI tool for analytic solutions.
- Experience with ETL / ELT processes and Database's integration.
- Demonstrated ability to display complex quantitative data in a simple, intuitive format and to present findings in a clear and concise manner.
- Effective written and verbal communication skills and proven ability to influence others.
- Demonstrated experience as business analyst, data analyst or statistical analysis role.
Key job responsibilities
- Design and execute analytic projects in collaboration with GSS leadership, finance, business analysts, and other specialists.
- Analyze and extract relevant information from large amounts of both structured and unstructured data to help automate and optimize key processes.
- Deliver new dashboards and feature updates to support critical operational initiatives.
- Analyze and validate data to ensure high data quality and reliable insights.
- Partner with data engineering teams to improve data assets, quality, metrics and insights.
- Proactively identify opportunity areas for deep dive investigations and future program development.
- Deliver operational metrics & scorecards to help inform leadership of progress, and surface new opportunities and areas of focus.
- Provide ad-hoc or special project data analysis to business leaders that enable them to achieve their goals, drive decision making and create new strategies where necessary.
- Gather and manage large datasets from multiple sources.
- Manage external and internal stakeholder's data needs.
San Jose, CRI
- Master's degree in Business, Analytics, Engineering, Statistics, Computer Science, Mathematics or related field.
- Experience extracting data using SQL and AWS database architectures.
- Basic knowledge and understanding of AWS Analytics.
- 5+ years' relevant experience in a business analyst, data analyst, or statistical analyst role.