Would you like to be part of the most international company in the world?
A company operating in more than 220 countries worldwide, and has been pioneering cross-border express shipping since 1969.
Would you like to be part of a business that connects people across the globe?
And the more we connect, the better life on Earth becomes.
And we reward and promote these whenever we can.
Whether it's through flexible work schedules and a culture of openness and respect or personal mentors and our comprehensive range of development programs as our 'Certified' programs, we'll help you realize your full potential and become a specialist in your area.
**About the role**:
DHL Express is hiring a Billing Specialist to join its Heredia, Costa Rica team.
In this role, you will deliver support and output to achieve correct, complete and timely invoicing.
Provide quality checking/ reporting / reconciliation / analysis services and tools to support Billing Operations.
Able to operate for different time zone as required and follow BP's Public Holiday (which is different from SSC location Public Holiday)
**Main Responsibilities**
- Ensure the team works and adheres to agreed procedures, to ensure ongoing standardization of work practices, to protect efficiency gains achieved within the department.
- Display role modeling in terms of active leadership and employee engagement.
- Identify training needs and opportunities to develop a highly skilled functional department.
- Review IKOs/KPIs with team members.
- Ability to work on own initiative, under pressure and according to prescribed deadlines.
- Support and follow up on business partner issue log to ensure closure as per agreed timeline.
- Coordinates and develop weekly, month-end reporting according to agreed deadlines.
- Make ongoing contribution to the created work instructions for the respective work area, ensuring same are audited on a frequent basis to keep them continuously aligned and up to date.
- Provide user support with regards to tools and processes.
- Analyze reconciliation discrepancies and recommend actions / ways forward.
- Load billing data into the validation tools to produce maintenance reports.
- Maintain and prepare data for transfer to produce accurate billing invoices/credits.
- Produce monthly figures for Billing and provide management information.
- Ensure all billing and receivables data interfaces and numbers are correct and streamlined where needed.
- Report/analyze/distribute billing related reports e.g.
about the status of billing runs against plans.
- Setting up/improving, testing and implementing systems and processes.
- Contribute in all aspects of a project lifecycle (e.g.
help outline the needs, design and build tools, prepare testing and execute testing).
- Contribute in issues resolution report/analyze/communicate billing related numbers and statistics e.g.
invoice dispatch.
- Report/analyze/distribute billing related reports e.g.
about the status of billing runs against plans.
- Report and reconcile daily / monthly billing data.
- Provide and demonstrate the work done according to internal control procedures.
**Qualifications & Skills**:
- Advance MS Windows & Excel as an end user.
- 1 - 3.5 years' experience in a finance environment, preferably in a similar position and SSC environment
- Fresh Graduates or currently studying Business Administration or related careers.
- English written (80%) and speaking (80%).
**We offer**:
DPDHL offers excellent opportunities of professional growth, a multicultural environment, with attractive benefits package and competitive salary conditions.