The Benefits Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.
**Responsibilities**:
- Aids in developing and executing the firm's reward strategy.
- Manages the key areas of reward, benefits and pensions and liaises with third parties to develop a consistent best practice approach.
- Assists with managing Citi's Health Care programs including Medical, Pharmacy, Dental, Vision, Trip/Transit, Flexible Spending Accounts, and Retiree Medical Programs (U.S. Domestic and Puerto Rico populations).
- Ensures that reward practices are compliant with the relevant regulatory recommendations and requirements are also covered in this function.
- Handles and resolves escalated individual participant issues.
- Assists with regular internal and external audits.
- Manages regulatory filings and state reporting.
- Assistswith vendor management to ensure ongoing quality of benefits delivery.
- Developes communications for employees and Human Resource (HR) colleagues and identify improvements to existing communications.
- Handles day-to-day staff management issues, including resource management and allocation of work within the team/project.
- Manages health and welfare benefits impacts resulting from mergers, acquisitions, and divestitures.
- Provides advice and counsel related to the technology or operations of the business.
- Performs training on Citi's benefits for HR colleagues and employees.
- Ensures motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.
- Additional duties as assigned.
**Qualifications**:
- 5-8 years of experience related to Operational Services / Benefits
- Advanced English level
- Proficient in Microsoft Office with an emphasis on MS Excel
- Ability to meet deadlines while dealing with multiple priorities
- Consistently demonstrates clear and concise written and verbal communication skills
**Education**:
- Bachelor's/University degree finished
- **Job Family Group**:
Human Resources
- **Job Family**:
Compensation & Benefits
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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