The Operational Risk Analyst II is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.
**Responsibilities**:
- Contributes to risk assessments and drives actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
- Provides governance and oversight may include (not limited to) technology operational risk, risk for example.
- Ensures that all product, operational, fiduciary, regulatory and payment system risks are actively identified, monitored, and adequately controlled
- Identifies system or process weaknesses, proposing resolutions that will mitigate the exposure and increase processing efficiency
- Integrates other control functions to ensure all risks are fully scrutinized
- Identifies risks that cross the businesses and organizing cross-functional solutions
- Tracks and resolves on all risk issues - Process Management - Ad Hoc reporting.
- Additional duties as assigned
**Qualifications**:
- 0-2 years relevant experience
- Project Management skills
**Education**:
- Bachelor's/University degree or equivalent experience
- English level: Advanced
- Portuguese language proficiency is a plus
Business & Travel Shared Services (BTSS) is a global organization of over 400 employees with presence in more than 80 countries that supports Citi Businesses and Functions with products including Archiving, Corporate Card, Vehicle Program, Managed Print, Mail & Distribution, Transaction Print, Marketing Print, Global Travel, Office Supplies & Stationery as well as other Business Partner Services.
This role is primarily a Production and Operations role processing transactions and delivering services within BTSS. The BAO Support role provides operational support, process guidance, and quality assurance and quality control oversight, leveraging a central utility infrastructure, standardized processes, and operating procedures in place to execute robust risk management activities on behalf of BAOs / TPOs throughout the third-party management life cycle.
- **Job Family Group**:
Risk Management
- **Job Family**:
Operational Risk
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting