Primary Responsibilities
- Manage the successful delivery of Desktop Engineering projects of moderate complexity and risk to provide solutions to secure Moody's workstations and improve end user experience
- Work closely with system engineers, product managers, technical analysts, and Cyber Security engineers to delivers solutions to all Moody's workstations
- Coordinate with project teams consisting of employees, on-site consultants, and offshore resources, and ensure the team completes its deliverables with a high level of quality and on time.
- Ensure effective delivery by managing project meetings, estimation, requirements, scheduling/planning efforts, risks, and mitigation within the Moody's Technology Services Group. Review and clarify project requirements, provide estimates, and task breakdowns, and participate in the creation and delivery of accurate and achievable project plans and budgets.
- Manage stakeholder expectations through effective relationship building to foster collaboration and develop credibility.
- Provide well-crafted stakeholder and governance communications on time with accuracy and completeness.
- Manage group commitments and deliverables
- Tracking and improving velocity
- Removing impediments for the team
- Risk and issue tracking
- Creating a positive, collaborative, and supported working group environment
- Driving scrum meetings on a timely and consistent basis
- Facilitating discussion, decision making, and conflict resolution
- Keeps management well informed of activities and raises concerns as appropriate. Uses judgment to assess when to bring issues and suggestions for improvement to management's attention
- Managing group commitments and deliverables
Skills Required:
- Solid and demonstrated understanding of the Project Lifecycle and its inherent responsibilities such as planning, estimating, risk mitigation and project metrics. Proven ability and reputation to lead a project team from concept to completion within agreed schedule and budget.
- Ability to understand the importance of following IT Governance processes; capturing and maintaining updated metrics for reporting within a project, resource, and development tools.
- Ability to facilitate and negotiate interpersonal, inter-team conflict sessions, and vendor management.
- Intermediate/Advanced knowledge of Microsoft Office (Outlook/Word/Excel/PowerPoint)
- Excellent organizational skills and ability to be agile and handle multiple projects and timelines while being details oriented
- Strong verbal and written communication skills and the ability to interact with business users at all levels in the organization.
- Proven history of managing large projects with cross functional teams in varied time zones/
- Accountability and willingness to be pro-active in learning and improving the quality of deliverables and efficiency of processes
- Demonstrate ability to be a self-starter
- Problem solver who collaborates in a constructive manner to create iterative improvements for operational efficiencies within the team functions.
- Ability to multitask between ad hoc and planned activities with tight time frame and multiple priorities
- Bachelor's degree, preferably in technology/business or equivalent.
- 5 years project and/or infrastructure solution delivery lifecycle experience, preferably in the financial services industry.
- Experience managing projects following agile methodology
- Proficiency in Project Management tools (Jira, Confluence, Trello)
- Intermediate/Advanced knowledge of Excel and PowerPoint
Technology Services Group - Workplace Services
Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.
