"A challenging job role, managing payments every month for a range of clients, within a friendly and supportive team in a fast paced growing company."
**Daily Duties and Main Responsibilities will include**:
- Liaise with external vendors to ensure smooth processing - this includes joining monthly calls with payment providers
- Working to strict deadlines to ensure all net and statutory payments are made correctly and on time, ensuring the team is supported by their senior
- Ensuring funds are requested from customer in a timely manner and managing clients to ensure requests are complied with
- Preparation of reconciliation reports for use by customers' accounts department
- Maintenance of process documentation as required
- Ensuring bank details for any new payees are set up correctly
- Playing a part in the implementation of new customers as required
- Any other Ad hoc duties as required
**Attributes and Experience Required**:
- Strong interpersonal skills to respond to client requests effectively, being assertive where necessary when dealing with client demands whilst maintaining a positive customer approach
- Ability to solve problems and communicate proactively with line manager, finding all the relevant information while escalation is happening
- Able to pay attention to detail
- Assertive action and decision making skills
- Ability to manage own workload and also work as part of a team to ensure all tasks are complete
- Forward thinking, planning
- High organisation skills is a must required
- Ability to adapt quickly to new processes and ways of working
- Good knowledge of MS Office, Excel & Internet based software would be advantageous
- Minimum of 5 GSCEs A - C, including Maths & English
- A-levels preferred
**Package and Benefits**:
- Competitive annual salary and benefits package
- 15 vacation days plus public holidays
- Birthday leave
- Flexible remote working
- Private Medical, Dental and Life Insurance
- Personal and professional development opportunities
- Friendly working environment