This role is located in Costa Rica and requires all applicants to already have the rights to live and work in Costa Rica before applying.
ABOUT THE JOB
Lead the team into the correct planning, organization & operation of services such as transfer in, transfer out, transfers between hotels, tours, charter operation and cruise line operation, airport Meet & Greets.
Lead and supervise and smooth support for customers in destination during the services with provide.
Proficient in Microsoft office suite including Microsoft Teams.
Planning, organizing, and managing assigned staff members and external providers to ensure work is completed and consistent with the company's standards, our company safety rules and regulations during our services.
Collaborating with staff members to formulate and implement transportation-related procedures as well as company revenue goals and customer service objectives.
Complying with transportation-related policies, as well as safety rules and government regulations.
ABOUT YOU
Experience in tourism business.
Responsible, orderly resolute capacity, availability, customer service.
Microsoft office skills (word, excel, power point).
Outgoing, proactive, well organized.
Fluent Verbal and written English, an extra European language would be advantageous.
Ability to work under pressure, able to work effectively on tight timetables or deadlines.
Pro-active guest service mind-set.
Open to multiple work hours (morning or afternoon and weekends).
ABOUT OUR OFFER
Competitive salary and benefits as standard
Career progression opportunities in more than 50 countries worldwide
Develop yourself as part of a friendly, richly diverse and virtual international team
Exceptional approach to your learning - access to free learning platforms & language lessons
TUI Musement is a leading Tours & Activities business.
It combines a scalable digital platform with local service delivery, to offer excursions, activities, tickets and transfers in more than 50 countries worldwide.
There are over 130,000 'things to do' in all major holiday and city destinations, which are distributed through B2B partners, via the Musement and TUI websites and direct to TUI customers.
We also offer services to cruise lines through Intercruises Shoreside & Port Services in ports worldwide.
TUI Musement sold around 10 million excursions, tours and activities delivered by our international colleagues located around the world and is one of the major growth areas of TUI Group.
We love to see your uniqueness shine through and inspire the future of travel.
If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.
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