**Trade Support Engineer**
**Heredia, Costa Rica**
**#WeAreTradeStation**
TradeStation is an online brokerage firm seeking to level the playing field for self-directed investors and traders, empowering them to claim their individual financial edge.
At TradeStation, we're continuously pushing the boundaries of what's possible, encouraging out-of-the-box thinking and relentless search for innovation.
We offer a collaborative and flexible work environment, competitive salaries, comprehensive benefits and an unlimited PTO policy.
:
Join the DevOps team supporting and testing our TradeStation Data Network Software and Data Integrity components.
Essential job functions include:
- Work with engineering teams in the U.S. and Japan to ensure system uptime, high availability, troubleshoot production issues and test other areas that may affect the stability of the TradeStation network software and/or integrity of data
- Perform automated, performance, load, and security tests
- Development of tools to better support our products
- Work in Lean-Agile development process
**REQUIREMENTS**:
**RESPONSIBILITIES**:
- Troubleshoot production issues
- Deploy and validate changes in our production environments
- Change management
- Maintain stable and reliable test environments.
- Coordinate software releases and verification in test, staging, and production environments
- Participate in system Integration testing of all code prior to release
- Create, maintain, and execute test plans and test cases against our hardware and software platforms Documenting and reporting defects as well as creating and maintaining detailed test plans Perform defect tracking
- Day to day interaction and follow up throughout the development cycle
- Working very closely with our teams in the US and Japan
**REQUIRED QUALIFICATIONS/SKILLS**:
- Bachelor's degree in computer science or related fields
- Experience with AWS, Microsoft SQL Server, C#, or.NET
- Excellent troubleshooting skills to determine root causes of complex issues
**DESIRED SKILLS**:
- Scripting knowledge of VBScript, JavaScript, Python, PowerShell
- Experience in Microsoft Technologies
- Trading knowledge