**Trade Support Engineer**
**Heredia, Costa Rica**
**#WeAreTradeStation**
**Who We Are**:
TradeStation is an online brokerage firm seeking to level the playing field for self-directed investors and traders, empowering them to claim their individual financial edge.
At TradeStation, we're continuously pushing the boundaries of what's possible, encouraging out-of-the-box thinking and relentless search for innovation.
**What We Are Looking For**:
**What You'll Be Doing**:
- Change management
- Create, maintain, and execute test plans and test cases against our hardware and software platforms
- Document, report and track defects
- Work with engineering teams in the U.S. and Japan to ensure system uptime, high availability, troubleshoot production issues and test other areas that may affect the stability of the TradeStation network software and/or integrity of data
- Perform automated, performance, load, and security tests
- Development of tools to better support our products
- Troubleshoot production issues
- Deploy and validate changes in our production environments
- Work in Lean-Agile development process
- Day to day interaction and follow up throughout the development cycle
**The Skills You Bring**:
- Experience with AWS, client/server/SQL based systems
- Knowledge of Microsoft SQL, Visual Studio C++
- Software testing experience
- Knowledge of TCP/IP, UDP and network connectivity protocols
- Strong communication skills
- A team player who is assertive and goal-oriented
- Ability to work on tasks as needed to achieve goals without much supervision
**Minimum Qualifications**:
- Bachelor's degree in computer science or related fields
- 1-3+ years of related experience
- Experience with AWS, Microsoft SQL Server, C#, or.NET
- Excellent troubleshooting skills to determine root causes of complex issues
**Desired Qualifications**:
- Scripting knowledge of VBScript, JavaScript, Python, PowerShell
- Experience in Microsoft Technologies
- Trading knowledge
**What We Offer**:
- Collaborative work environment
- Competitive Salaries
- Yearly bonus
- Comprehensive benefits for you and your family starting Day 1
- Unlimited Paid Time Off
- Flexible working environment
- TradeStation Account employee benefits, as well as full access to trading education materials