The TPM BAO Support Intermediate Analyst is a developing professional role.
Deals with most problems independently and has some latitude to solve complex problems.
Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices.
Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family.
Applies analytical thinking and knowledge of data analysis tools and methodologies.
Requires attention to detail when making judgments and recommendations based on the analysis of factual information.
Typically deals with variable issues with potentially broader business impact.
Applies professional judgment when interpreting data and results.
Breaks down information in a systematic and communicable manner.
Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information.
Moderate but direct impact through close contact with the businesses' core activities.
Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.
**Responsibilities**:
- Contributes to risk assessments and drives actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
- Provides governance and oversight may include (not limited to) technology operational risk, risk for example.
- Executes the Managers Control Assessment (MCA) program in a timely manner.
- Plans, tests and reports on Operational Risk findings
- Tests and monitors key controls which have been identified for each product line and document results.
- Liaises with business and line control officers on any deficiencies or control gaps.
- Ensures appropriate remedial actions are in place where deficiencies are identified.
- Documents, implements and executes Corrective Action Plan (CAP) for management of control issues
- Additional duties as assigned
**Qualifications**:
- 2-5 years previous experience
- Excellent organizational skills, ability to multitask and adapt to change
- Demonstrated interpersonal skills with the ability to work collaboratively and with people at all levels of the organization
- Consistently demonstrates clear and concise written and verbal communication skills
- Ability to both work collaboratively and independently; ability to navigate a complex organization
- Project management skills, MCA knowledge
**Education**:
- Bachelor's/University degree or equivalent experience
**Additional Job Description**:
- Experience in Risk Management, Risk & Control, Operations, Customer Service preferred
- Experience supervising a team highly preferred
- Advanced English is a mandatory requirement
- Analytical thinking
- Leadership skills
- Presentation Skills
This role will work with the Third Party Management (TPM) team providing support to the Business Activity Owner (BAO) across the organization.
- **Job Family Group**:
Risk Management
- **Job Family**:
Operational Risk
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
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