Would you like to join a team focused on producing high-quality technical documents for Equifax' external customers and/or internal employees? As an _**_Equifax Technical Writer _**_, you will have the opportunity to work with a talented team to produce technical documentation across the organization. You may work with design/branding teams to create standard documentation forms or work with development teams for creating/maintaining delivery methods. _**What you'll do**:- You have created consistent documentation for enterprise customers, global implementation teams, and internal employees- You are able to establish tools, templates, and methods to produce effective documentation deliverables- You can coordinate with design and branding teams to ensure compliance with content, format, and brand standards- You will work closely with software development teams to ensure the technical accuracy of user content- You can collaborate across alliances with other writers to ensure guidelines, tools, and styles are employed consistently- You will ensure that all publications are authored in accordance with both Equifax and industry best practices- You will differentiate the values of and the differences between conceptual, procedural, and reference information types- You will manage both single-source and reusable content to effect automatic updates in multiple documents- You understand version control concepts as related to content management systems- You will administer conditional content for differentiated global audiences or regional variables**What experience you need****:- 2+ years of **IT project coordinator experience (SDLC projects)**- 2+ years of experience utilizing **Jira, Confluence**- 2+ years of experience working in a cross-functional team structure- 2+ years experience with **MS Office and/or Google Workspace**- English proficiency B2 or above**What could set you apart**:- Experience with Lean and Kanban process improvements- Experience working on transformational projects- Excellent interpersonal skills to negotiate with the stakeholders and coach the teams- Exposure to Scaled Agile Framework- Scrum Master Certification, PMI-Agile Certified Practitioner, or SAFe Practitioner- Experience working with offshore teams- Experience in software engineering, product owner or QA functions- Education: Bachelor's DegreeLI-DU1LI-Hybrid
