Introduction
**At IBM, work is more than a job - it's a calling**: To build.
To design.
To code.
To consult.
To think along with clients and sell.
To make markets.
To invent.
To collaborate.
Not just to do something better, but to attempt things you've never thought possible.
Are you ready to lead in this new era of technology and solve some of the world's most challenging problems?
If so, lets talk.
Your Role and Responsibilities
Majority of Worldwide Top 500 enterprises are building their IT infrastructures on top of Db2 for z/OS.
It is the backbone of data storage and processing technology for major enterprises and organizations in banking, finance, governments, retails, medicine, etc.
We feel proud of keeping the world running.
This job opening is for technical support professional for Db2 for z/OS.
This expert needs to receive and handle different kinds of technical issues raised by world-wide Db2 for z/OS customers by working independently or in the cooperation with development team in timely and proactive manner.
You will have the opportunity to help solve some of the most complex problems for big customers mentioned above.
Required Technical and Professional Expertise
1.
Bachelor's degree in computer science or above
2.
Excellent problem-solving skills
3.
Excellent communication skills and English communication skills
4.
Excellent teamwork spirit
5.
Good command of programming skills, such as C/C++, Java, Python, etc.
7.
Good command of database knowledge and skills
8.
Administration skills on z/OS is a plus
9.
Knowledgeable on Db2 for z/OS is a plus.
Preferred Technical and Professional Expertise
Master's degree in Computer Science or related field is a plus
Experience in technical support
Fluent Level/Advanced level of English
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company.
They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers.
The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?