Company Description
Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society.
We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for.
In addition, for the last five years we've been named in the 100 "World's Most Innovative Companies" by Forbes Magazine.
With a focus on our employees, we have been certified for the third time as Great Place To Work (GPTW).
Experian Consumer Information Services is redefining the way our clients do business within all aspects of the customer credit lifecycle.
Fueled by best-in-class data and innovative technology we help businesses make smarter decisions, identify consumers, make decisions on loans, market to prospects and collect.
Job Description**
Experian Marketing Service's** mission is to accelerate client success through enabling ecosystems, partnerships, and marketing technology solutions.
We help brands put people at the heart of their business and have meaningful interactions with their customers.
As a Client Technical Support, you will be working independently and within groups, consulting with our clients to realize their project goals, configure the parameters and schedule the services needed to execute the processing and deliver results to the client.
As a leader in consumer data and identity-based marketing solutions, **Experian Marketing Services** is improving the business and consumer experience by offering a complete identity solution.
We're doing so through a clearer view across the digital customer buying journey and with strong acquisitions of leading AdTech and MarTech providers with the most recent being **Tapad**, a leading digital identity resolution provider.
**What you'll be doing**
In cooperation with local and remote Experian team members, actively works to provide ongoing data analysis, manage projects and ensure that client orders are processed accurately and punctually per technical specifications.
Provides technical support, troubleshooting and process execution.
- Collaborating with internal groups to define process requirements for projects.
- Interpreting project specifications and utilizing the most effective approach to produce the desired results accurately and efficiently.
- Analyzing client data to validate accuracy and determine next-steps.
- Entering or altering program logic to start production process or equivalent actions dependent on computing environment used.
- Providing technical support including testing, debugging, troubleshooting and implementing necessary program changes, updates, or additions.
- Monitoring accuracy and completeness of all assigned projects.
- Communicate status with team members and end users within client expectations.
**Qualifications**:
- Minimum 2 years experience in a technical processing environment.
- 1 year of programming work experience.
- Technical Bachelor's degree in progress or complete.
- Basic programming skills and desire to develop skills within mainframe and open systems environments.
SQL skills preferred, but not required.
- Strong PC skills in MS Office.
- Strong attention to detail and organizational skills.
- Excellent problem solving and analytical skills.
- Ability to work independently.
- Ability to communicate fluently in English.
- Basic project management skills.
- Excellent multitasking capabilities.
Additional Information
Our benefits include: Medical, life and dental insurance, Asociación Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
Experian is proud to be an Equal Opportunity and Affirmative Action employer.
Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together.
We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow.
We value the uniqueness of every individual and want you to bring your whole, authentic self to work.
For us, this is The Power of YOU and it ensures that we live what we believe.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here