**Job Purpose**:
- Ensures builds are consistent with architectural standards and will meet specified needs.
Independently makes important decisions regarding engineering, configuration, demo presentations, capacity planning based on infrastructure needs.
- Coaching and assist System Engineers and Associate Engineers to meet workload demands.
Continually updates skillset and stays abreast of technologies trends and developments.
**Working Schedules for the position**
2:00am - 10:00am
3:00am - 11:00am
4:00am - 12:00pm
**Responsibilities**:
- Designs, configures, and supports demo delivery and complex content delivery to enable business and support organic growth.
- Prioritize work, and provides structure and direction to Engineers and Associate Engineers as necessary to meet team commitments.
- Coaching and assist with new product lines & technology advancements.
- Monitoring workload and acting as a point of escalation for the Systems Engineering team.
- Participate in departmental projects in senior leadership/ownership role including the creation, management and implementation of departmental projects.
**Knowledge, Skills and Experience**:
**Experience**:
- 5+ years in a related position.
**Skills/Responsibilities**:
- Provides full support for complex engineering and technical requirements.
- Interpret and analyze varied and complex information based on customer inquiry to deliver a technical solution.
**Minimum Educational/Certifications Requirements**:
- Engineering Degree or Related field of study required.
**Other Education / Certifications preferred**:
- VMWare VCP-DCV, MCSA: Windows Server 2012/2016, Azure Associate, VCSA, ITIL Foundation, LPIC1, HashiCorp Certified: Terraform Associate, AWS Certified Developer - Associate.
**All levels require the following knowledge, skills, and abilities**:
- Possess basic Linux admin skills - Install, package management, service stop/start, load/unload modules etc., manage devices etc.
- Building blocks of a Linux based OS.
- Basic command lines every SRE should know.
- Troubleshooting and concepts on four core resources - CPU, Memory, Disk and Network.
- Performance troubleshooting on one or more of the core resources.
- Possess Virtualization knowledge - Basics of Hypervisor.
Awareness of industry-leading bare-metal Hypervisors.
- The purpose and behind the scene working of HA/DRS/vMotion/Storage vMotion/Resource Pool.
- Familiar with VMware.
- Possess Storage experience - Block vs File; SMB, NFS, S3; IOPS, Block Size**; **Raid
- Storage Protocols.
- How OSes and Hypervisors work with storage.
- Tune and improvise based on current role and experience.
A VMware admin will not the inner workings of SAN switch and arrays but if they use SAN, he should know what zoning is, masking, WWNN etc.
- Able to recognize and attend to important details with accuracy and efficiency.
- Able to communicate clearly and convey necessary information.
- Possesses strong multi-cultural interpersonal skills.
- Possesses strong organizational and time management skills, driving tasks to completion.
- Able to constructively work under stress and pressure when faced with high workloads and deadlines.
- Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
- Able to work independently with minimum supervision.
- Able to maintain confidentiality of sensitive information
- Able to build solid, effective working relationships with others.
- Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
- Able to quickly learn new systems and technology.
**Working Conditions**:
- Professional, office environment.
- Occasional non-standard work hours or overtime as business requires.
- On-call availability required as necessary.
- Consistent non-standard work or overtime as business requires.
- Work Shifts starting from 2-4am to 10-12pm CR Time.
**Cultural Competency Requirements:
- Within Tech Data diversity is one of our fundamental shared values.
We are a multi-cultural environment and we pride ourselves on being a welcoming place of work where we celebrate inclusion and champion people from a multitude of backgrounds.
**Join our team to connect the world with the power of technology!