**Introduction**
At IBM, work is more than a job - it's a calling: To build.
To design.
To code.
To consult.
To think along with clients and sell.
To make markets.
To invent.
To collaborate.
Not just to do something better, but to attempt things you've never thought possible.
Are you ready to lead in this new era of technology and solve some of the world's most challenging problems?
If so, lets talk.
**Your Role and Responsibilities**
We are looking for a dynamic, Site Reliability and Automation Engineer to join our Cloud Operations Team, who is responsive to market needs, to deliver value to our clients in a fast-changing cloud landscape.
The Cloud team is dedicated to ensuring the IBM Cloud is at the forefront of cloud technology, from data center design to network architecture to storage and compute clusters to flexible infrastructure services.
We are building and operating IBM's VMware Solutions cloud platform to deliver performance and predictability for our customers' most demanding workloads, at global scale and with leadership efficiency, resiliency and security.
It is an exciting time, and as a team we are driven by this incredible opportunity to thrill our clients.
In this Site Reliability and Automation Engineer role, you will work closely with the Data Center, the entire Cloud development organization and IBM vendors to support, maintain and operationally improve the cloud infrastructure.
Your focus will be the following key responsibilities:
- Automate health monitoring of the production and test systems
- Automate return to service procedures for Cloud Service delivery
- Support the compliance and security integrity of the environment through your work
- Support development of new and existing capabilities for our compute, storage and network services
- Integrate automation with operational requirements
Work with Engineering and Development to:
- Define operational requirements
- Automate operational requirements
- Provide initial assessment and possible workaround of production issue
- Troubleshoot and resolve production issues
Work with Support and Infrastructure to:
- Identify and resolve complex issues
- Discuss and plan integration tasks
- Qualifications:
- Comfortable operating in fast paced environment
**Required Technical and Professional Expertise**
- 2-3 years of experience in data center infrastructure, engineering, and support
- Linux support experience.
- 2 years of experience in production administration of large virtual system environments: VMware vSphere, VMware vCenter.
VMware NSX, vRealize Operations Manager, vRealize Network Insight.
Also vRealize Log Insight or LogDNA.
- Must be efficient in Bash or Python or Powershell.
- Experience in establishing, following, and improving operational procedures within a mission critical environment, IT Change, Incident, Problem, Asset management
- Ability to do low level debugging and problem analysis by examining logs and running Unix commands.
**Preferred Technical and Professional Expertise**
- Experience in maintaining cloud-based solutions with VMware vCloud Director, Veeam Backup, Zerto Platform, VMware vCloud.
- Availability or Veeam Cloud Connect.
- Working knowledge with SQL (PostgreSQL, MSSQL) and Cloudant, Networking, sub-netting and Storage technologies
- Working knowledge with ServiceNow, JIRA, Confluence, and GitHub.
- 2-3 years of experience with open-source products
**About Business Unit**
Digitization is accelerating the ongoing evolution of business, ands - public, private, and hybrid - enable companies to extend their existing infrastructure and integrate across systems.
IBM provides the security, control, and visibility that our clients have come to expect.
We are working to provide the right tools and environment to combine all of our client's data, no matter where it resides, to respond to changing market dynamics.
Are you craving to learn more?
Prepared to solve some of the world's most unique challenges?
And ready to shape the future for millions of people?
If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story.
Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It's time to define your career.
**About IBM**
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain.
Now it's time for you to join us on our journey to being a responsible