**Responsibilities**:
- Oversees medium size/moderately complex IT projects.
- Experience in testing operations
- Develops detailed IT work plans, schedules; project estimates, resource plans and status reports.
- Interfaces with project staff and clients regarding status of projects.
- Identifies/implements process improvements.
- Conducts in-depth evaluation of business processes, system processes and industry standards.
- Provides sound understanding of project leadership and technology concepts and principles
- Ensures essential procedures are followed and helps to define operating standards and processes.
- Applies comprehensive understanding of how multiple areas collectively integrate within IT project leadership to contribute towards achieving business objectives.
- Acts as advisor or coach to new or lower level analysts.
- Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
- Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams. Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.
**Qualifications**:
- Minimum 5 years of relevant experience in Operations / Testing Operations
- Advanced English level
- Advanced organizational and analytical skills.
- Consistently demonstrates clear and concise written and verbal communication, facilitation and influencing skills
- Ability to multi-task and handle conflicting priorities.
- A plus: experience with SQL, JIRA, ServiceNow, Workday, SharePoint, Oracle
**Education**:
- Bachelor's/University degree (finished) in Business
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
**Responsibilities**:
- Test and validate flow of Human Capital data from Workday to HRDW to Workforce Reports
- Perform Extract/Transform/Load (ETL) testing
- Ensure accuracy and data integrity is maintained
- Analyze HR data from relational databases using SQL to test accuracy and validate front end reporting data
- Partner with the technology partners to enable system enhancements/developments, support activities to manage reporting tool deployments, support changes and control implementations
- Lead and/or participate in Workday and/or other Citi owned/licensed system and software related integration, regression, UAT and other type of testing. Create and/or support the creation / validation / execution of test scripts
- Has the ability to operate with a limited level of direct supervision
- Can exercise independence of judgement and autonomy
- Acts as SME to senior stakeholders and /or other team members
**Qualifications**:
- Proficient in MS Office, SQL, JIRA, ServiceNow, SharePoint, Oracle
- 2+ years' WORKDAY testing experience
- HP Quality Center knowledge
- **Job Family Group**:
Operations - Core
- **Job Family**:
Data Management & System Operations
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting
