**Our company**:
Encora is a global Software and Digital Engineering company that helps businesses overcome the Software Engineering Talent shortage and provides next-gen services such as Predictive Analysis, Artificial Intelligence & Machine Learning, IoT, Cloud, and Test Automation. We have 11 global offices and 36 innovation labs.
Our Software Engineering experts work with leading-edge technology companies to improve their speed to impact.
**Responsibilities**
- Facilitate and lead scrum ceremonies, including Stand-ups, Sprint and release planning, Reviews, Retrospectives, and Demos.
- Coach team members and the organization on Enterprise Agile framework, methodologies, best practices, and values.
- Partner with Product Owners, Tech Leads, stakeholders, and other impacted players through Sprint Zero discovery and initial Product Backlog development to ensure teams are set up for success.
- Ensures the establishment of scope and priorities, management of risks/issues/dependencies, implementation of solutions, and change management activities.
- Identify, resolve, and remove blockers that impede the team's delivery ability.
- Track and report key metrics (e.g., team velocity, sprint burn down, etc.) to the Product Owner, stakeholders, and other impacted players.
- Participate and even lead process improvement, Root Cause Analysis, and brainstorming workshops.
- Promotes a collaborative team environment that cultivates creativity, innovation, and improvement, and drives results.
- Provide expertise on continuous process improvement strategies, organizational redesign, change management projects, and performance measures for basic business process engagements.
- Serve up to three teams depending on Product complexity.
**Qualifications**
- Bachelor's degree in a related field and 6+ years of experience in Scrum Master or other related role (e.g. Business Analyst, Project Management, etc.).
- Advanced Jira & Confluence experience and knowledge of agile practices (DAD, SAFe, Kanban, and/or Lean).
- Prior experience working on Reporting/Business Intelligence related projects (e.g. PowerBI, Cognos, ETL tools, etc.) preferred.
- Self-motivated with experience leading Agile teams through complex deliverables.
- Advanced English Level (B2+ minimum)
**Preferred Qualifications**
- CSP (Certified Scrum Professional) and/or CSM (Certified Scrum Master) are strongly preferred.
**Behavioral Skills**
- Proven collaboration skills working with product owners/ tech leaders to delivery on sprint and product goals.
- Change agent capable of coaching agile practices to teams and individuals from across different functions, experiences, and geographies.
- Excellent people interaction skills can build trust and positively influence others at all levels of the organization.
- Self-motivated and capable of handling multiple priorities.
**Why you will love working with us**:
- WFH/WFA and available workplace office space if preferred
- Private medical, dental, and life insurance
- Additional vacations per work anniversaries
- Birthday day off
- 3 sick leaves paid per year
- Certification Reimbursement
- Referral bonuses
- Mental Health days off
- Employee Solidarity Association
- A value-based culture where opportunities to learn are endless