**Senior Business Analyst - Santa Ana, Costa Rica**
Do you thrive on projects of high complexity? Are you ready to join an advanced team in a global company that manages the complex projects affecting the operations of a business function? Then it's time to join Western Union as our next Senior Business Analyst.
**Western Union powers your pursuit.**
We are looking for someone who would coordinate activities of a project team, including research, analysis, documentation, design/develop testing, problem resolution, training, status reporting, implementation, and post-rollout review/audit.
**Role Responsibilities**
- Monitors/evaluates Global Human Resources organization project progress maintains project documentation and develops presentations for communication.
- Creates process flows and test cases, conducts testing, recognizes problem areas, analyzes solutions and makes recommendations for resolution.
- Work has direct monetary impact on functional strategies.
- Works on complex projects which can have significant impact on operating efficiencies.
- Requires considerable evaluation, originality or ingenuity.
**Role Requirements**
- Major degree in Industrial Engineering or Business Administration or similar career fields.
- Project Management Certification, Agile or related training.
- 1-2 years' experience working in progressive management experience, including project management, in a large operating environment.
- Fluent in English and proficient with project tools.
- Multicultural experience is important to succeed and be able to connect with geographically distributed teams.
- Excellent communication skills.
- Strategic thinking and planning skills to improve productivity.
**We make financial services accessible to humans everywhere. Join us for what's next.**
Western Union is positioned to become the world's most accessible financial services company —transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
**Benefits**
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
Your Costa Rica
- specific benefits include:
- Asociación Solidarista
- Paid time off including extended maternity leave
- In house company doctor services
- Continuing Education
- Transportation services options
- Parking spaces
- Hybrid model work
- Flexible Working Schedules if applicable
- Referral Program award
- Employee Resource Groups (ERG) and committees to volunteer with
- Carpooling Program
- Price Smart membership
- Pan American Medical and Life insurance
- Cafeteria Subsidy
Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.
Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.
LI-Hybrid
LI-SM1
