Company Description
With fifteen years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.
**Job Description**:
Zscaler's People & Culture (P&C) organization is starting a massive transformation across all functions, from Talent Development to Compensation to Recruiting. We need data experts who have the desire and ability to fuel change. You will work on projects that help the organization integrate strategy, process, technology, and information to increase effectiveness and efficiency. You will have an opportunity to gain exposure on various P&C projects while contributing to the shaping of the culture of Zscaler. You can take advantage of opportunities to master new skills, work across different disciplines, move into new challenges and develop a robust understanding of different P&C functional areas.
The **Business Analyst, Process Transformation **will play a crucial role in driving P&C process excellence through data driven solutions. This trailblazer will learn from pioneers and innovators who execute strategic projects aimed at increasing better user experience and accelerating results.
**This position will be based remote anywhere in Costa Rica.**
**Qualifications**:
You will work with Program Managers and various business units and functional leaders at the highest levels of the organization to detail current processes, analyze various data sets and help define solutions and/or new processes to support transformative projects aimed at achieving the strategic and financial objectives of the business.
Demonstrate exceptional analytical and conceptual thinking skills and resourcefulness that showcases one's ability to gather, review and analyze business and industry data, including KPIs, financial reports and other key metrics to devise creation solutions to problems.
Experience in documentation, creating detailed reports and giving presentations.
Proven record for managing multiple simultaneous tasks and complete deliverables on time and on budget.
Minimum Requirements
- Bachelor's degree or a minimum of 4 years of experience in business analysis or a related field.
- Experience working in a team-oriented, collaborative environment.
Preferred Requirements:
- Self-starter who takes initiative, and approaches all responsibilities with grit and perseverance to get things done.
- Track record of handling extremely confidential information appropriately.
- Part of or experienced working with a Business Intelligence team.
- Has Business Analytics related certification or license.
**Skills**:
- Excellent analytical and problem solving skills.
- Strong data visualization skills
- Excellent verbal and written communication skills; including strong PowerPoint and Google Sheets/Excel skills with experience developing materials for executive leadership.
- Detail-oriented.
- Strong sense of urgency and able to escalate issues appropriately.
Additional Information
**Why Zscaler?**
- Zscaler is the world's leading software-as-a-service security platform
- We deliver best of breed security services with unprecedented scale
- We protect over 30 million users, in 5,000+ organizations, across 185+ countries
- Glassdoor rating of 4.7/5.0 = Exceptional place to work!
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training
**What You Can Expect From Us**:
- An environment where you will be working on cutting edge technologies and architectures
- A fun, passionate and collaborative workplace
- Competitive salary and benefits, including equity
People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we'd love to talk to you about joining our award-winning team.
Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for al