Job Description What you get to do in this role: ?? Facilitate requirements gathering?and process mapping workshops.
Perform gap analysis (as is?functionality versus to be?functionality) Participate in end-to-end activities?related to implementation planning?including project management, issue?management, communication and?change?management Help personalize and humanize the?customer experience while at the?same time accomplishing future?business?scalability Document the customer journey?and identify ways to improve existing?customer pain points based on?process optimization, technology,?change management, or communication Help uncomplicate the work?environment of tomorrow by?forecasting scalable solutions and?when they need to be ready to be?delivered to positively?influence the customer?journey Work with the business, design,?engineering, and product teams to?create digital transformation?experiences for team members?and?customers Work based on Agile digital?execution and communicate across?multiple cross teams to ensure?successful project?delivery Translate your recommendations to senior?leadership to gain agreement, affect?change and influence long term?digital?strategies Help create customer?solutions to affect?organizational transformational in the?face of a digital-first new?landscape Participate in User Acceptance?testing and recommend?improvements.
Build proofs-of-concept (POC)?for?potential new solutions?and?technologies by working with product management and engineering teams.
Qualifications To be successful in this role you have: 3+ years' experience working with enterprise selling processes and experience with corresponding SaaS and Sales metrics.
Anaplan Certified Model Builder (Level 1, 2, and The Anaplan Way) Experience defining systems strategy, developing systems requirements, designing, and prototyping, testing, training, defining support procedures, and implementing practical business solutions under multiple deadlines.
Experience managing joint projects of various sizes.
Experience implementing one or more EPM technologies.
Ability to effectively communicate information to both technical and non-technical stakeholders High attention to detail and scrutiny of discrepancies that sparks conversations to develop better solutions FD21 Not sure if you meet every qualification?
We still encourage you to apply!
We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths.
Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
Additional Information Work Personas We approach our distributed world of work with flexibility and trust.
Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .
Equal Opportunity Employer ServiceNow is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates.
If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ****** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S.
Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals.
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